工单 #43888

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创建:2026-03-18T02:59:48Z | 更新:2026-03-18T03:27:58Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#2257
物流单号:GFNL26071004838401
店铺:W-荷兰
产品:望远镜-绿色
金额:139.0 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-18
更新天数:0天
状态摘要
InTransit | days_update=0 | InTransit Parcel arrives at Airport, Parcel Arrival
查看物流详细信息
Number:  GFNL26071004838401
Package status:  InTransit (7 Days)
Country:  CN -> NL
VYANG 维央:
2026-03-18 02:08 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-17 14:58 Parcel is leaving Airport Parcel Leaving Port
2026-03-17 14:58 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 12:00 Customs declaration completed
2026-03-15 12:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-15 12:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-14 08:45 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-13 21:57 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-13 21:57 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-13 15:52 DONGGUAN Depart from facility to service provider
2026-03-13 13:40 DONGGUAN Shipment arrived
2026-03-12 10:59 Shipment not yet received or processed
2026-03-12 10:59 Parcel information received
2026-03-12 10:59 Parcel Data Received
======================================
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AI历史分析结果

检测语言:nl
最新客户消息翻译
来自客户的信息

嗨
支持团队,

您的商店 Warmax 收到来自客户的信息

消息:上周三支付了温暖的订单,但仍未收到。您能否告知大概什么时候?

电子邮件:advanginneken51@hotmail.com

姓名:Ad van ginneken broeders

电话号码:

2026-03-18 01:29:55
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-18T11:00:02.585077

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=0 | InTransit Parcel arrives at Airport, Parcel Arrival
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-18T03:27:57Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Bedankt voor uw geduld. We hebben bevestigd dat uw pakket onderweg is (GFNL26071004838401). U kunt uw pakket volgen op 17track.net/en. Laat ons weten als u vragen heeft!

Best regards,
Lin

---

Dear Customer,

Bedankt voor uw bestelling. Uw pakket is internationaal verzonden (GFNL26071004838401). Verwachte levering binnen 5-12 werkdagen. U kunt het volgen op 17track.net/en. Neem contact met ons op als u hulp nodig heeft!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-18
停更天数:
查看物流文本
Number:  GFNL26071004838401
Package status:  InTransit (7 Days)
Country:  CN -> NL
VYANG 维央:
2026-03-18 02:08 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-17 14:58 Parcel is leaving Airport Parcel Leaving Port
2026-03-17 14:58 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 12:00 Customs declaration completed
2026-03-15 12:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-15 12:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-14 08:45 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-13 21:57 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-13 21:57 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-13 15:52 DONGGUAN Depart from facility to service provider
2026-03-13 13:40 DONGGUAN Shipment arrived
2026-03-12 10:59 Shipment not yet received or processed
2026-03-12 10:59 Parcel information received
2026-03-12 10:59 Parcel Data Received
======================================
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