Case #1413

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#5759

物流单号：JD0002234322592270

店铺：MC-英国

产品：M8翻译耳机-黑色

金额：99.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-03-17

更新天数：3天

状态摘要

Delivered | days_update=3 | NANTGARW HOME DELIVERY Delivered, Your parcel has been delivered

查看物流详细信息

Number:  JD0002234322592270
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 19:51 NANTGARW HOME DELIVERY Delivered, Your parcel has been delivered
2026-03-17 18:30 NANTGARW HOME DELIVERY Your parcel is with one of our drivers for delivery (due between 11:12 - 13:12)
2026-03-17 18:06 NANTGARW SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-17 09:29 NANTGARW SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-17 09:29 NANTGARW SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-17 00:45 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-15 03:12 Custom clearance completed
2026-03-15 03:12 InTransit Custom clearance completed
2026-03-14 23:39 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-14 23:39 Parcel arrives at Airport Parcel Arrival
2026-03-14 23:39 Parcel arrives at Airport, Parcel Arrival
2026-03-13 11:00 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 11:00 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 11:00 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-12 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 04:20 InTransit Customs declaration completed
2026-03-12 04:20 Customs declaration completed
2026-03-11 03:50 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-11 03:50 YODEL We have your parcel. Please check back for updates
2026-03-11 01:02 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:46 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 21:46 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 16:12 DONGGUAN Depart from facility to service provider
2026-03-10 16:01 DONGGUAN Shipment arrived
2026-03-10 02:47 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-09 02:30 NANTGARW SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-08 14:29 Parcel Data Received
2026-03-08 14:29 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

我们已将您的问题再次反馈专业团队查看是否有解决方案 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=3 | NANTGARW HOME DELIVERY Delivered, Your parcel has been delivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-24T06:12:19Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We have resubmitted the situation you encountered to the professional team and are closely following up to see if there is a more suitable solution. If we need you to provide any additional information, we will contact you immediately; meanwhile, please wait patiently, and we will inform you as soon as there is any progress. We look forward to resolving your issue properly as soon as possible.

Best regards,
Lin

物流详情