工单 #43878

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创建:2026-03-18T02:59:49Z | 更新:2026-03-18T03:46:42Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#2423
物流单号:H01SRA0062427375
店铺:SM-英国
产品:电子阅读器-黑色
金额:199.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-17
更新天数:1天
状态摘要
InTransit | days_update=1 | InTransit Parcel arrives at Airport, Parcel Arrival
查看物流详细信息
Number:  H01SRA0062427375
Package status:  InTransit (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 22:46 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-12 11:00 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 11:00 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 11:00 Parcel is leaving Airport, Parcel Leaving Port
2026-03-11 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-11 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-11 17:00 InTransit Customs declaration completed
2026-03-11 17:00 Customs declaration completed
2026-03-11 01:40 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 01:40 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:47 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 21:47 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 16:12 DONGGUAN Depart from facility to service provider
2026-03-10 16:01 DONGGUAN Shipment arrived
2026-03-07 18:42 We've collected your parcel
2026-03-07 13:10 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-03-07 13:10 Parcel information received
2026-03-07 13:10 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
于3月6日订购了Smileboxy便携电子书阅读器。  
订单号:4px ho1sra0062427375。  

EVRI 自3月7日起已收到包裹,但之后没有任何更新。  

在他们的追踪网站上显示,如果7天内未送达,请联系你们,以便你们联系他们,让他们进行调查。  
等待你们的回复,并期待收到你们的产品。  

Barbara Churchill 女士  
mbc52bac@gmail.com
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-18T11:00:55.791519

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | InTransit Parcel arrives at Airport, Parcel Arrival
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-18T03:46:41Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (H01SRA0062427375). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (H01SRA0062427375). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-17
停更天数:1
查看物流文本
Number:  H01SRA0062427375
Package status:  InTransit (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 22:46 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-12 11:00 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 11:00 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 11:00 Parcel is leaving Airport, Parcel Leaving Port
2026-03-11 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-11 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-11 17:00 InTransit Customs declaration completed
2026-03-11 17:00 Customs declaration completed
2026-03-11 01:40 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 01:40 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:47 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 21:47 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 16:12 DONGGUAN Depart from facility to service provider
2026-03-10 16:01 DONGGUAN Shipment arrived
2026-03-07 18:42 We've collected your parcel
2026-03-07 13:10 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-03-07 13:10 Parcel information received
2026-03-07 13:10 Parcel Data Received
======================================
Powered by www.17track.net.