工单 #43870

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创建:2026-03-18T02:59:49Z | 更新:2026-03-25T06:56:36Z

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订单字段

姓名:晓琳
订单号:#1131
物流单号:S3190152144633620
店铺:Miv-法国
产品:红色GPS手表
金额:159.0 EUR
物流信息
物流状态:Delivered
最新日期:2026-03-14
更新天数:4天
状态摘要
Delivered | days_update=4 | Delivered to letterbox
查看物流详细信息
Number:  S3190152144633620
Package status:  Delivered (13 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-14 20:32 Delivered to letterbox
2026-03-14 17:40 Parcel out for delivery
2026-03-14 16:58 Parcel received by distributor
2026-03-14 16:09 Parcel received by distributor
2026-03-14 14:07 Parcel arrived at branch
2026-03-13 22:20 Arrived at hub
2026-03-13 22:20 InTransit Arrived at hub
2026-03-10 15:48 InTransit Custom clearance completed
2026-03-10 15:48 Custom clearance completed
2026-03-09 12:39 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 12:39 Parcel arrives at Airport Parcel Arrival
2026-03-09 12:39 Parcel arrives at Airport, Parcel Arrival
2026-03-06 19:01 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 19:01 Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 19:01 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 16:00 Customs declaration completed
2026-03-05 01:23 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 01:23 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 21:56 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 21:56 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:43 DONGGUAN Depart from facility to service provider
2026-03-04 11:08 DONGGUAN Shipment arrived
2026-03-04 01:30 Your package is in transit to Colis Privé
2026-03-03 01:30 Your parcel arrived at the shipping partner. It will be sent to Colis Privé.
2026-03-02 13:30 Your parcel has been prepared by your web merchant. It will soon be delivered to Colis Privé.
2026-03-02 10:58 Parcel information received
2026-03-02 10:58 Parcel Data Received
======================================
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AI历史分析结果

检测语言:fr
最新客户消息翻译
您好,

我不会在社交媒体上为贵公司做任何好的宣传。在您的广告中,提到满意保证或退款,我完全在申请全额退款的期限内。您设置了这个复杂的退货系统,使得客户无法退货。

这种行为既不商业,也不值得尊重。

您希望我拿这4欧元做什么,一块我根本不会使用的手表?

您的手表并不是真正的智能手表,您通过繁琐的售后服务并没有赋予它任何价值……

此致敬礼。

让-菲利普·吉滕
📱:33 767 512 879
邮箱:jeanphilippe.j66@gmail.com
对话统计
总消息:8 条 | 客户:4 条 | 客服:4 条 | 下轮次:5
解析时间:2026-03-25T10:17:27.446800

类型判断结果

多重操作列表:
协商方案 B: 退10%保留 vs 自费退货
分类: 退货请求
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=4 | Delivered to letterbox
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T06:56:35Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Nous nous engageons à résoudre votre problème et souhaitons vous proposer deux solutions :

1. Nous pouvons rembourser 10 % du montant de votre commande tout en vous laissant conserver le produit.
2. Vous pouvez retourner l'article pour un remboursement (les frais de livraison seront à votre charge). Une fois que nous aurons reçu le produit intact, nous traiterons votre remboursement après déduction des frais de traitement éventuels.

Remarque importante : veuillez ne pas envoyer de retour avant que nous vous fournissions la bonne adresse de retour. L'adresse sur votre colis n'est pas notre centre de retour - y envoyer des articles peut entraîner une perte.
Merci de me faire savoir quelle option vous préférez afin que je puisse vous aider davantage.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-14
停更天数:4
查看物流文本
Number:  S3190152144633620
Package status:  Delivered (13 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-14 20:32 Delivered to letterbox
2026-03-14 17:40 Parcel out for delivery
2026-03-14 16:58 Parcel received by distributor
2026-03-14 16:09 Parcel received by distributor
2026-03-14 14:07 Parcel arrived at branch
2026-03-13 22:20 Arrived at hub
2026-03-13 22:20 InTransit Arrived at hub
2026-03-10 15:48 InTransit Custom clearance completed
2026-03-10 15:48 Custom clearance completed
2026-03-09 12:39 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 12:39 Parcel arrives at Airport Parcel Arrival
2026-03-09 12:39 Parcel arrives at Airport, Parcel Arrival
2026-03-06 19:01 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 19:01 Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 19:01 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 16:00 Customs declaration completed
2026-03-05 01:23 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 01:23 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 21:56 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 21:56 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:43 DONGGUAN Depart from facility to service provider
2026-03-04 11:08 DONGGUAN Shipment arrived
2026-03-04 01:30 Your package is in transit to Colis Privé
2026-03-03 01:30 Your parcel arrived at the shipping partner. It will be sent to Colis Privé.
2026-03-02 13:30 Your parcel has been prepared by your web merchant. It will soon be delivered to Colis Privé.
2026-03-02 10:58 Parcel information received
2026-03-02 10:58 Parcel Data Received
======================================
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