Case #1433

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#8859

物流单号：JD0002234322217045

店铺：S-英国

产品：红色GPS手表

金额：129.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-02-19

更新天数：27天

状态摘要

Delivered | days_update=27 | BRISTOL SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)

查看物流详细信息

Number:  JD0002234322217045
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-19 19:05 BRISTOL SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)
2026-02-19 17:42 BRISTOL SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 09:55 - 11:55)
2026-02-19 17:42 BRISTOL SERVICE CENTRE We have your parcel. Please check back for updates
2026-02-19 09:02 BRISTOL SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-02-19 09:02 BRISTOL SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-02-18 21:53 HATFIELD TERMINAL Your parcel is at our national hub
2026-02-18 21:53 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-02-18 03:42 InTransit Custom clearance completed
2026-02-18 03:42 Custom clearance completed
2026-02-17 19:43 Parcel arrives at Airport Parcel Arrival
2026-02-17 19:43 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-16 08:14 Parcel is leaving Airport Parcel Leaving Port
2026-02-16 08:14 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-13 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-13 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-13 16:21 InTransit Customs declaration completed
2026-02-13 16:21 Customs declaration completed
2026-02-12 22:24 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-12 22:24 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-12 20:05 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-12 20:05 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-12 15:52 DONGGUAN Depart from facility to service provider
2026-02-12 02:20 YODEL We have your parcel. Please check back for updates
2026-02-11 21:10 DONGGUAN Shipment arrived
2026-02-11 02:55 BRISTOL SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-11 02:35 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-10 13:49 Parcel Data Received
2026-02-10 10:59 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

产品不工作 (索取视频)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=27 | BRISTOL SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-18T03:47:12Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We're sorry to hear you're having trouble with your product. Could you please send us a video showing the issue? This will help us determine if it's a product defect or if we can help you with the setup.
We'll review your video and respond within 24 hours.
Important: Please don't return the item until we provide you with the correct return address. The address on the package is not for returns.

Best regards,
Lin

物流详情