工单 #43866

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创建:2026-03-18T02:59:49Z | 更新:2026-03-25T06:56:33Z

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运单号(可手动覆盖)
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订单字段

姓名:晓琳
订单号:#1285
物流单号:4PX3002551734882CN
店铺:OR-美国
产品:板球拍
金额:139.0 USD
物流信息
物流状态:Delivered
最新日期:2026-03-17
更新天数:3天
状态摘要
Delivered | days_update=3 | Erie, PA, US DELIVERED
查看物流详细信息
Number:  4PX3002551734882CN
Package status:  Delivered (7 Days)
Country:  CN -> US
VYANG 维央:
2026-03-17 11:45 Erie, PA, US DELIVERED
2026-03-17 06:10 Erie, PA, US OUT FOR DELIVERY
2026-03-17 02:42 Erie, PA, US ARRIVAL AT POST OFFICE
2026-03-16 11:21 Warrendale, PA, US PROCESSED THROUGH USPS SORT FACILITY
2026-03-16 02:05 Stow, OH, US TENDERED TO DELIVERY SERVICE PROVIDER, ALLOW 1-3 DAYS FOR UPDATES FOR PACKAGES WITHIN THE US
2026-03-16 01:01 Stow, OH, US ARRIVAL DESTINATION DHL ECOMMERCE FACILITY
2026-03-15 08:09 Melrose Park, IL, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
2026-03-14 13:12 Melrose Park, IL, US PROCESSED
2026-03-14 01:09 Melrose Park, IL, US PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER
2026-03-13 21:21 In transit it's progressing through Post network
2026-03-13 21:21 In transit, it's progressing through Post network
2026-03-13 16:50 Customs clearance agent received the shipment in destnation country.
2026-03-13 15:16 Customs clearance agent received the shipment in destnation country.
2026-03-13 13:37 Clearance processing completed.
2026-03-13 12:27 Arrival to the destination airport
2026-03-13 05:07 Departure from the original airport
2026-03-12 22:54 Hand over to airline.
2026-03-12 21:03 Melrose Park, IL, US EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER OR AWAITING PROCESSING
2026-03-11 02:15 Nancheng Depart from facility to service provider.
2026-03-10 23:45 Nancheng Shipment arrived at facility and measured.
2026-03-10 23:40 Nancheng Shipment arrived at facility and measured.
2026-03-10 23:40 Nancheng Shipment picked up.
2026-03-10 20:50 DONGGUAN Depart from facility to service provider
2026-03-10 17:13 DONGGUAN Shipment arrived
2026-03-10 12:04 LABEL CREATED
2026-03-08 13:49 Parcel information received
2026-03-08 13:49 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
好的,继续吧。  

发自我的 iPhone
对话统计
总消息:13 条 | 客户:8 条 | 客服:5 条 | 下轮次:6
解析时间:2026-03-25T10:17:28.989646

类型判断结果

多重操作列表:
安排退款 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=3 | Erie, PA, US DELIVERED
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T06:56:32Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hi,
We've processed a refund of USD 27.80 for your order 1285 You should receive it within 5-10 business days. Please let us know if you don't receive it by then.
Thanks for your understanding.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-17
停更天数:3
查看物流文本
Number:  4PX3002551734882CN
Package status:  Delivered (7 Days)
Country:  CN -> US
VYANG 维央:
2026-03-17 11:45 Erie, PA, US DELIVERED
2026-03-17 06:10 Erie, PA, US OUT FOR DELIVERY
2026-03-17 02:42 Erie, PA, US ARRIVAL AT POST OFFICE
2026-03-16 11:21 Warrendale, PA, US PROCESSED THROUGH USPS SORT FACILITY
2026-03-16 02:05 Stow, OH, US TENDERED TO DELIVERY SERVICE PROVIDER, ALLOW 1-3 DAYS FOR UPDATES FOR PACKAGES WITHIN THE US
2026-03-16 01:01 Stow, OH, US ARRIVAL DESTINATION DHL ECOMMERCE FACILITY
2026-03-15 08:09 Melrose Park, IL, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
2026-03-14 13:12 Melrose Park, IL, US PROCESSED
2026-03-14 01:09 Melrose Park, IL, US PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER
2026-03-13 21:21 In transit it's progressing through Post network
2026-03-13 21:21 In transit, it's progressing through Post network
2026-03-13 16:50 Customs clearance agent received the shipment in destnation country.
2026-03-13 15:16 Customs clearance agent received the shipment in destnation country.
2026-03-13 13:37 Clearance processing completed.
2026-03-13 12:27 Arrival to the destination airport
2026-03-13 05:07 Departure from the original airport
2026-03-12 22:54 Hand over to airline.
2026-03-12 21:03 Melrose Park, IL, US EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER OR AWAITING PROCESSING
2026-03-11 02:15 Nancheng Depart from facility to service provider.
2026-03-10 23:45 Nancheng Shipment arrived at facility and measured.
2026-03-10 23:40 Nancheng Shipment arrived at facility and measured.
2026-03-10 23:40 Nancheng Shipment picked up.
2026-03-10 20:50 DONGGUAN Depart from facility to service provider
2026-03-10 17:13 DONGGUAN Shipment arrived
2026-03-10 12:04 LABEL CREATED
2026-03-08 13:49 Parcel information received
2026-03-08 13:49 Parcel information received
======================================
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