工单 #43792

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创建:2026-03-18T03:59:24Z | 更新:2026-03-18T06:55:58Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#9357
物流单号:JD0002234322752993
店铺:S-英国
产品:电动剃须刀-黑色
金额:89.99 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-17
更新天数:1天
状态摘要
InTransit | days_update=1 | DONGGUAN Shipment arrived
查看物流详细信息
Number:  JD0002234322752993
Package status:  InTransit (1 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 21:29 DONGGUAN Shipment arrived
2026-03-17 11:11 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
你又一次为我的购买配送提供了不完整的地址,我并不太满意,
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-18T11:59:38.603774

类型判断结果

多重操作列表:
商品已经发货,这是记录在系统您的收货地址,请确认是否正确收件人: Leslie Emery 电 话: 07539945744 国家/地区: UNITED KINGDOM(英国) 州 / 省: England 城 市: Ivybridge 地 址 1: Wayside Fore Street. Cornwood 邮 编: PL21 9py (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | DONGGUAN Shipment arrived
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-18T06:55:56Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

The item has been shipped. The recipient information recorded in the system is as follows:

Recipient: Leslie Emery  
Phone: 07539945744  
Country/Region: United Kingdom  
State/Province: England  
City: Ivybridge  
Address: Wayside Fore Street, Cornwood  
Postal Code: PL21 9py  

Please verify this information and reply to us once confirmed; if there are any changes needed, please inform us promptly. We look forward to your confirmation and wish you a pleasant receipt.

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-17
停更天数:1
查看物流文本
Number:  JD0002234322752993
Package status:  InTransit (1 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 21:29 DONGGUAN Shipment arrived
2026-03-17 11:11 Parcel information received
======================================
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