工单 #44144

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创建:2026-03-18T10:32:18Z | 更新:2026-03-19T02:55:27Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#5209
物流单号:LP1000026749944CN
店铺:S-挪威
产品:黑色GPS手表
金额:1915.0 NOK
物流信息
物流状态:Delivered
最新日期:2025-12-22
更新天数:87天
状态摘要
Delivered | days_update=87 | Package deliveredParcel delivered
查看物流详细信息
Number:  LP1000026749944CN
Package status:  Delivered (9 Days)
Country:  CN -> NO
VYANG 维央:
2025-12-22 02:38 Package deliveredParcel delivered
2025-12-22 00:29 Parcel activated
2025-12-22 00:28 Received by local delivery companyParcel is being loaded for transport
2025-12-21 16:32 Received by local delivery companyParcel has been received
2025-12-21 16:31 Received by local delivery companyParcel is being loaded for transport
2025-12-19 11:51 Shipment on the wayIn transit,it'sprogressing through delivery network
2025-12-18 20:15 Import customs clearance completeThe shipment has been customs cleared and released by customs
2025-12-18 13:43 Arrived at linehaul officeArrival to the destination airport
2025-12-17 00:25 Departed from departure country/regionDeparture from the original airport
2025-12-16 20:21 Leaving from departure country/regionHand over to airline.
2025-12-15 07:12 Departed from sorting centerDepart from facility to service provider.
2025-12-15 00:33 Processing at sorting centerShipment arrived at facility and measured.
2025-12-15 00:21 Processing at sorting centerShipment arrived at facility and measured.
2025-12-15 00:21 Received by logistics companyShipment picked up.
2025-12-14 17:43 DONGGUAN Depart from facility to service provider
2025-12-14 17:22 Communication sent
2025-12-14 17:21 Parcel arrival notified
2025-12-13 21:37 DONGGUAN Shipment arrived
2025-12-13 12:53 Shipment info receivedParcel information received
2025-12-13 12:53 Parcel information received
======================================
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AI历史分析结果

检测语言:nb
最新客户消息翻译
你好,

我们针对这个问题有过一次情况,因为它没有出现在我们的邮箱里。我已经去邻居那里调查过,也没有找到。因此我们在Klarna上对此提交了一个案件。
对话统计
总消息:2 条 | 客户:2 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-19T10:21:58.035590

类型判断结果

多重操作列表:
已签收未收到 (协助开查)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=87 | Package deliveredParcel delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-19T02:55:26Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Vi har kontaktet både fraktselskapet og det lokale postkontoret for å undersøke statusen for pakken din. Undersøkelsesprosessen tar vanligvis 3-5 arbeidsdager. Vi vil oppdatere deg så snart vi mottar informasjon. 
Vennligst ikke nøl med å ta kontakt hvis du har noen spørsmål i mellomtiden.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2025-12-22
停更天数:87
查看物流文本
Number:  LP1000026749944CN
Package status:  Delivered (9 Days)
Country:  CN -> NO
VYANG 维央:
2025-12-22 02:38 Package deliveredParcel delivered
2025-12-22 00:29 Parcel activated
2025-12-22 00:28 Received by local delivery companyParcel is being loaded for transport
2025-12-21 16:32 Received by local delivery companyParcel has been received
2025-12-21 16:31 Received by local delivery companyParcel is being loaded for transport
2025-12-19 11:51 Shipment on the wayIn transit,it'sprogressing through delivery network
2025-12-18 20:15 Import customs clearance completeThe shipment has been customs cleared and released by customs
2025-12-18 13:43 Arrived at linehaul officeArrival to the destination airport
2025-12-17 00:25 Departed from departure country/regionDeparture from the original airport
2025-12-16 20:21 Leaving from departure country/regionHand over to airline.
2025-12-15 07:12 Departed from sorting centerDepart from facility to service provider.
2025-12-15 00:33 Processing at sorting centerShipment arrived at facility and measured.
2025-12-15 00:21 Processing at sorting centerShipment arrived at facility and measured.
2025-12-15 00:21 Received by logistics companyShipment picked up.
2025-12-14 17:43 DONGGUAN Depart from facility to service provider
2025-12-14 17:22 Communication sent
2025-12-14 17:21 Parcel arrival notified
2025-12-13 21:37 DONGGUAN Shipment arrived
2025-12-13 12:53 Shipment info receivedParcel information received
2025-12-13 12:53 Parcel information received
======================================
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