工单 #44111

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创建:2026-03-18T10:32:19Z | 更新:2026-03-19T03:12:31Z

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客户邮箱
运单号(可手动覆盖)
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生成和发送

订单字段

姓名:晓琳
订单号:#2664
物流单号:ZC48987083799
店铺:VA-美国
产品:黑色电子相框-美规
金额:209.0 USD
物流信息
物流状态:Delivered
最新日期:2026-01-20
更新天数:58天
状态摘要
Delivered | days_update=58 | WILMINGTON,NC 28405 Delivered, In/At Mailbox
查看物流详细信息
Number:  ZC48987083799
Package status:  Delivered (38 Days)
Country:  CN -> US
VYANG 维央:
2026-01-20 13:13 WILMINGTON,NC 28405 Delivered, In/At Mailbox
2026-01-20 07:42 WILMINGTON,NC 28405 Out for Delivery, Expected Delivery by 9:00pm
2026-01-20 07:42 WILMINGTON,NC 28405 Out for Delivery
2026-01-20 07:31 WILMINGTON,NC 28405 Arrived at Post Office
2026-01-19 16:41 FAYETTEVILLE NC DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-01-19 15:06 In Transit to Next Facility
2026-01-19 14:31 GREENSBORO NC PACKAGE SORTING CENTER Departed USPS Regional Facility
2026-01-19 13:50 GREENSBORO NC PACKAGE SORTING CENTER Arrived at USPS Regional Facility
2026-01-19 10:41 In Transit to Next Facility
2026-01-19 06:53 In Transit to Next Facility
2026-01-19 02:59 QUEENS NY DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-19 01:40 QUEENS NY DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-18 13:29 QUEENS NY DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2026-01-18 12:14 JAMAICA,NY 11433 Accepted at USPS Origin Facility
2026-01-12 11:02 US Arrived at processing center and received package
2026-01-07 18:34 US In transit
2026-01-04 17:43 US Complete the scan and leave the transit processing center
2026-01-01 11:12 US Waiting for scanning, has arrived at the transit processing center
2025-12-29 14:57 US Arrived at processing center and received package
2025-12-26 15:36 US In transit
2025-12-23 18:59 US The parcel arrived at the processing center
2025-12-22 21:23 HK The flight has taken off from its origin
2025-12-21 23:47 HK Customs Clearance Completed
2025-12-21 02:11 HK The parcel arrived at the processing center
2025-12-19 23:47 SZ The parcel depart the processing center
2025-12-19 02:11 SZ The parcel arrived at the processing center
2025-12-16 07:34 Treatment station The package leaves the processing center
2025-12-14 01:54 Treatment station The package has arrived at the processing center
2025-12-13 21:59 DONGGUAN Depart from facility to service provider
2025-12-13 20:14 DONGGUAN Shipment arrived
2025-12-11 10:35 Parcel information received
2025-12-11 10:35 The electronic information of the goods has been received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
我联系了我的银行,并通知他们在物品送达后取消退款并启动付款。我记得那是在二月初。

通过 iPhone 上的 Yahoo 邮箱发送
对话统计
总消息:2 条 | 客户:2 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-19T10:21:58.201054

类型判断结果

多重操作列表:
告知顾客您已经申请拒付,款项已经退还给您,请你把产品寄回 (手动)
分类: 其他问题
[已含回复内容]
拒付去信提供退货地址 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=58 | WILMINGTON,NC 28405 Delivered, In/At Mailbox
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-19T03:12:29Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

You applied for a chargeback, and the funds have been returned to your account through the original payment method.

Next, please send the received product back to us, ensuring the package is intact and using the original packaging as much as possible. If convenient, please inform us of the tracking number after shipping so that we can verify it promptly.

We look forward to your prompt return, helping us successfully conclude this transaction. Wishing you a pleasant life.

Best regards,
Lin

---

Dear Customer,

Hello!

Thank you for your cooperation. Please return the package to the following address so that we can process your request as soon as possible:

Return Address:

Recipient: Huang Haodi (VY0112)
Phone Number: 86 13312988847
Address: 2nd Floor, Building G, Zhenghan Warehouse, No. 8 Pulong West Road, Tangxia Town, Dongguan City, Guangdong Province, China
Postal Code: 523730
Country/Region: China

Kind Reminder:

Please include a note: Please include your order number [enter your order number here] in the package so that we can process your refund immediately upon receiving the return.

Proper Packaging: Please ensure the product is properly packaged to avoid damage during transit. If the returned item is damaged and affects resale, we will not be able to provide a full refund.

We hope the above information is helpful. If you have any questions, please feel free to contact us.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-01-20
停更天数:58
查看物流文本
Number:  ZC48987083799
Package status:  Delivered (38 Days)
Country:  CN -> US
VYANG 维央:
2026-01-20 13:13 WILMINGTON,NC 28405 Delivered, In/At Mailbox
2026-01-20 07:42 WILMINGTON,NC 28405 Out for Delivery, Expected Delivery by 9:00pm
2026-01-20 07:42 WILMINGTON,NC 28405 Out for Delivery
2026-01-20 07:31 WILMINGTON,NC 28405 Arrived at Post Office
2026-01-19 16:41 FAYETTEVILLE NC DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-01-19 15:06 In Transit to Next Facility
2026-01-19 14:31 GREENSBORO NC PACKAGE SORTING CENTER Departed USPS Regional Facility
2026-01-19 13:50 GREENSBORO NC PACKAGE SORTING CENTER Arrived at USPS Regional Facility
2026-01-19 10:41 In Transit to Next Facility
2026-01-19 06:53 In Transit to Next Facility
2026-01-19 02:59 QUEENS NY DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-19 01:40 QUEENS NY DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-18 13:29 QUEENS NY DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2026-01-18 12:14 JAMAICA,NY 11433 Accepted at USPS Origin Facility
2026-01-12 11:02 US Arrived at processing center and received package
2026-01-07 18:34 US In transit
2026-01-04 17:43 US Complete the scan and leave the transit processing center
2026-01-01 11:12 US Waiting for scanning, has arrived at the transit processing center
2025-12-29 14:57 US Arrived at processing center and received package
2025-12-26 15:36 US In transit
2025-12-23 18:59 US The parcel arrived at the processing center
2025-12-22 21:23 HK The flight has taken off from its origin
2025-12-21 23:47 HK Customs Clearance Completed
2025-12-21 02:11 HK The parcel arrived at the processing center
2025-12-19 23:47 SZ The parcel depart the processing center
2025-12-19 02:11 SZ The parcel arrived at the processing center
2025-12-16 07:34 Treatment station The package leaves the processing center
2025-12-14 01:54 Treatment station The package has arrived at the processing center
2025-12-13 21:59 DONGGUAN Depart from facility to service provider
2025-12-13 20:14 DONGGUAN Shipment arrived
2025-12-11 10:35 Parcel information received
2025-12-11 10:35 The electronic information of the goods has been received
======================================
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