工单 #40003

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创建:2026-03-18T10:32:19Z | 更新:2026-03-19T06:38:07Z

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工单ID(用于发送回复)
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运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#2098
物流单号:CP958672101IE
店铺:R-爱尔兰
产品:V6S扫地机-英规
金额:359.0 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-15
更新天数:3天
状态摘要
InTransit | days_update=3 | InTransit Custom clearance completed
查看物流详细信息
Number:  CP958672101IE
Package status:  InTransit (17 Days)
Country:  CN -> IE
VYANG 维央:
2026-03-15 20:34 InTransit Custom clearance completed
2026-03-15 01:49 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-15 01:49 Parcel arrives at Airport, Parcel Arrival
2026-03-15 01:49 Parcel arrives at Airport Parcel Arrival
2026-03-12 13:35 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 13:35 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 13:35 Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-06 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-06 17:00 InTransit Customs declaration completed
2026-03-06 17:00 Customs declaration completed
2026-03-05 04:22 InTransit We have received information about your incoming item from the sender
2026-03-05 04:22 We have received information about your incoming item from the sender
2026-03-05 03:17 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 03:17 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 20:09 Shenzhen InTransit, Parcel processed at Shenzhen Sorting Centre.
2026-03-04 20:09 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-03 21:30 Shenzhen InTransit, Parcel processed at Shenzhen Sorting Centre.
2026-03-03 21:30 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-03 15:54 DONGGUAN Depart from facility to service provider
2026-03-02 16:40 DONGGUAN Shipment arrived
2026-02-28 10:52 Parcel information received
2026-02-28 10:52 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
亲爱的客户服务,

您能否更新一下我的订单状态?

祝好,

玛丽亚
对话统计
总消息:4 条 | 客户:2 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-19T10:22:51.156820

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=3 | InTransit Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-19T06:37:36Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (CP958672101IE). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-15
停更天数:3
查看物流文本
Number:  CP958672101IE
Package status:  InTransit (17 Days)
Country:  CN -> IE
VYANG 维央:
2026-03-15 20:34 InTransit Custom clearance completed
2026-03-15 01:49 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-15 01:49 Parcel arrives at Airport, Parcel Arrival
2026-03-15 01:49 Parcel arrives at Airport Parcel Arrival
2026-03-12 13:35 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 13:35 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 13:35 Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-06 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-06 17:00 InTransit Customs declaration completed
2026-03-06 17:00 Customs declaration completed
2026-03-05 04:22 InTransit We have received information about your incoming item from the sender
2026-03-05 04:22 We have received information about your incoming item from the sender
2026-03-05 03:17 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 03:17 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 20:09 Shenzhen InTransit, Parcel processed at Shenzhen Sorting Centre.
2026-03-04 20:09 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-03 21:30 Shenzhen InTransit, Parcel processed at Shenzhen Sorting Centre.
2026-03-03 21:30 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-03 15:54 DONGGUAN Depart from facility to service provider
2026-03-02 16:40 DONGGUAN Shipment arrived
2026-02-28 10:52 Parcel information received
2026-02-28 10:52 Parcel Data Received
======================================
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