工单 #44148

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创建:2026-03-19T02:21:47Z | 更新:2026-03-20T07:48:34Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#3307
物流单号:ZC60299634199
店铺:VA-美国
产品:喷漆器-美规
金额:209.0 USD
物流信息
物流状态:Delivered
最新日期:2026-01-15
更新天数:64天
状态摘要
Delivered | days_update=64 | KINGMAN AZ 86401 Delivered, Front Door/Porch
查看物流详细信息
Number:  ZC60299634199
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-01-15 11:04 KINGMAN AZ 86401 Delivered, Front Door/Porch
2026-01-15 06:10 KINGMAN AZ 86401 Out for Delivery
2026-01-15 04:33 KINGMAN AZ 86401 Arrived at Post Office
2026-01-15 02:29 In Transit to Next Facility
2026-01-15 01:15 LAS VEGAS NV DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-14 12:14 LAS VEGAS NV DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-01-14 10:59 HENDERSON,NV 89014 Accepted at USPS Origin Facility
2026-01-13 14:08 Los Angeles USA Departed Los Angeles station
2026-01-13 13:00 Los Angeles USA Arrived at Los Angeles station
2026-01-13 11:20 Los Angeles USA Released from customs: customs cleared.
2026-01-13 04:50 Los Angeles USA Arrived at destination airport
2026-01-12 16:40 HK international airport Next stop Los Angeles Airport
2026-01-10 16:50 HK international airport Arrived at the International airport
2026-01-10 05:36 SHENZHEN Depart from facility to service provider
2026-01-09 03:58 SHENZHEN Packaged
2026-01-08 04:00 SHENZHEN Shipment arrived
2026-01-07 20:41 DONGGUAN Depart from facility to service provider
2026-01-07 19:56 DONGGUAN Shipment arrived
2026-01-07 12:21 LOS ANGELES CA 90045 Shipping Label Created, USPS Awaiting Item
2026-01-07 11:42 Parcel information received
2026-01-07 11:42 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
随信附上物品到达时盒子的照片。我想我对它没用也不感到惊讶。

此致,

辛迪·乌尔巴伊蒂斯

602.405.8418

curbaytis@gmail.com
对话统计
总消息:4 条 | 客户:3 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-20T14:23:48.170519

类型判断结果

多重操作列表:
很抱歉给您带来了不便,您可以根据我们之前提供退货地址寄回该产品 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=64 | KINGMAN AZ 86401 Delivered, Front Door/Porch
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-20T07:48:33Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We are very sorry for the inconvenience caused. You can return the product to us according to the return address we provided earlier. After sending it, please send us the tracking number so that we can verify it as soon as possible. We look forward to resolving the issue for you quickly and allowing you to shop with peace of mind.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-01-15
停更天数:64
查看物流文本
Number:  ZC60299634199
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-01-15 11:04 KINGMAN AZ 86401 Delivered, Front Door/Porch
2026-01-15 06:10 KINGMAN AZ 86401 Out for Delivery
2026-01-15 04:33 KINGMAN AZ 86401 Arrived at Post Office
2026-01-15 02:29 In Transit to Next Facility
2026-01-15 01:15 LAS VEGAS NV DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-14 12:14 LAS VEGAS NV DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-01-14 10:59 HENDERSON,NV 89014 Accepted at USPS Origin Facility
2026-01-13 14:08 Los Angeles USA Departed Los Angeles station
2026-01-13 13:00 Los Angeles USA Arrived at Los Angeles station
2026-01-13 11:20 Los Angeles USA Released from customs: customs cleared.
2026-01-13 04:50 Los Angeles USA Arrived at destination airport
2026-01-12 16:40 HK international airport Next stop Los Angeles Airport
2026-01-10 16:50 HK international airport Arrived at the International airport
2026-01-10 05:36 SHENZHEN Depart from facility to service provider
2026-01-09 03:58 SHENZHEN Packaged
2026-01-08 04:00 SHENZHEN Shipment arrived
2026-01-07 20:41 DONGGUAN Depart from facility to service provider
2026-01-07 19:56 DONGGUAN Shipment arrived
2026-01-07 12:21 LOS ANGELES CA 90045 Shipping Label Created, USPS Awaiting Item
2026-01-07 11:42 Parcel information received
2026-01-07 11:42 Parcel information received
======================================
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