工单 #42457

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创建:2026-03-19T02:21:49Z | 更新:2026-03-20T10:03:11Z

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订单字段

姓名:晓琳
订单号:#1252
物流单号:ZC50501529799
店铺:WA-美国
产品:智能笔记本
金额:269.0 USD
物流信息
物流状态:Delivered
最新日期:2025-12-17
更新天数:93天
状态摘要
Delivered | days_update=93 | ADKINS TX 78101 Delivered, In/At Mailbox
查看物流详细信息
Number:  ZC50501529799
Package status:  Delivered (13 Days)
Country:  CN -> US
VYANG 维央:
2025-12-17 12:14 ADKINS TX 78101 Delivered, In/At Mailbox
2025-12-17 06:10 ADKINS TX 78101 Out for Delivery
2025-12-17 05:27 LA VERNIA TX 78121 Arrived at Post Office
2025-12-17 04:15 SAN ANTONIO TX DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-17 00:00 SAN ANTONIO TX DISTRIBUTION CENTER Arrived at USPS Regional Destination Facility
2025-12-16 00:00 In Transit to Next Facility
2025-12-15 22:15 SAN ANTONIO TX DISTRIBUTION CENTER In Transit to Next Facility, Arriving On Time
2025-12-14 22:15 SAN ANTONIO TX DISTRIBUTION CENTER Arrived at USPS Regional Facility
2025-12-14 00:00 In Transit to Next Facility
2025-12-13 09:37 CITY OF INDUSTRY CA DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-12 17:32 CITY OF INDUSTRY CA DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2025-12-12 16:32 CITY OF INDUSTRY CA DISTRIBUTION CENTER Accepted at USPS Regional Facility
2025-12-10 13:27 Los Angeles USA Departed Los Angeles station
2025-12-10 13:00 Los Angeles USA Arrived at Los Angeles station
2025-12-10 12:45 Los Angeles USA Released from customs: customs cleared.
2025-12-09 21:33 Los Angeles USA Arrived at destination airport
2025-12-09 17:26 HK international airport Next stop Los Angeles Airport
2025-12-07 19:06 HK international airport Arrived at the International airport
2025-12-07 05:27 SHENZHEN Depart from facility to service provider
2025-12-06 07:37 SHENZHEN Packaged
2025-12-06 06:48 SHENZHEN Shipment arrived
2025-12-05 15:01 DONGGUAN Depart from facility to service provider
2025-12-05 11:37 DONGGUAN Shipment arrived
2025-12-03 11:15 Parcel information received
2025-12-03 11:14 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
这是我最后一次说了。

我不会付钱给你,因为你在骗我。

如果你想要这堆破烂回去,你得寄标签给我。

事情就这样结束了。

发自我的Galaxy
对话统计
总消息:4 条 | 客户:3 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-20T17:01:32.531447

类型判断结果

多重操作列表:
据贸易公平原则,在您收到退款后,商品所有权应归还商家 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=93 | ADKINS TX 78101 Delivered, In/At Mailbox
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-20T10:03:10Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hello!

We have noticed that the refund for your order has been processed and completed through the bank's chargeback procedure. However, logistics data shows that the package has been successfully delivered.

According to the principles of trade fairness, after you have received the refund, the ownership of the goods should be returned to the merchant. We understand your concerns about shipping costs, but since this transaction has been forcibly closed by the bank, our current system permissions no longer allow us to generate additional logistics reimbursement.

Suggested solution: You can return the product using the most economical shipping method (with a tracking number). This will not only help us balance the accounts but also ensure that your credit record is properly documented.

We look forward to your understanding and support.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2025-12-17
停更天数:93
查看物流文本
Number:  ZC50501529799
Package status:  Delivered (13 Days)
Country:  CN -> US
VYANG 维央:
2025-12-17 12:14 ADKINS TX 78101 Delivered, In/At Mailbox
2025-12-17 06:10 ADKINS TX 78101 Out for Delivery
2025-12-17 05:27 LA VERNIA TX 78121 Arrived at Post Office
2025-12-17 04:15 SAN ANTONIO TX DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-17 00:00 SAN ANTONIO TX DISTRIBUTION CENTER Arrived at USPS Regional Destination Facility
2025-12-16 00:00 In Transit to Next Facility
2025-12-15 22:15 SAN ANTONIO TX DISTRIBUTION CENTER In Transit to Next Facility, Arriving On Time
2025-12-14 22:15 SAN ANTONIO TX DISTRIBUTION CENTER Arrived at USPS Regional Facility
2025-12-14 00:00 In Transit to Next Facility
2025-12-13 09:37 CITY OF INDUSTRY CA DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-12 17:32 CITY OF INDUSTRY CA DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2025-12-12 16:32 CITY OF INDUSTRY CA DISTRIBUTION CENTER Accepted at USPS Regional Facility
2025-12-10 13:27 Los Angeles USA Departed Los Angeles station
2025-12-10 13:00 Los Angeles USA Arrived at Los Angeles station
2025-12-10 12:45 Los Angeles USA Released from customs: customs cleared.
2025-12-09 21:33 Los Angeles USA Arrived at destination airport
2025-12-09 17:26 HK international airport Next stop Los Angeles Airport
2025-12-07 19:06 HK international airport Arrived at the International airport
2025-12-07 05:27 SHENZHEN Depart from facility to service provider
2025-12-06 07:37 SHENZHEN Packaged
2025-12-06 06:48 SHENZHEN Shipment arrived
2025-12-05 15:01 DONGGUAN Depart from facility to service provider
2025-12-05 11:37 DONGGUAN Shipment arrived
2025-12-03 11:15 Parcel information received
2025-12-03 11:14 Parcel information received
======================================
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