工单 #35468

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创建:2026-03-19T02:21:49Z | 更新:2026-03-23T09:57:12Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#9018
物流单号:JD0002234322332518
店铺:S-英国
产品:红色GPS手表
金额:129.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-02-25
更新天数:22天
状态摘要
Delivered | days_update=22 | NORWICH SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (BOX)
查看物流详细信息
Number:  JD0002234322332518
Package status:  Delivered (6 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-25 19:57 NORWICH SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (BOX)
2026-02-25 17:44 NORWICH SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 10:55 - 12:55)
2026-02-25 17:44 NORWICH SERVICE CENTRE We have your parcel. Please check back for updates
2026-02-25 12:00 NORWICH SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-02-25 12:00 NORWICH SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-02-25 07:47 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-02-25 07:47 HATFIELD TERMINAL Your parcel is at our national hub
2026-02-24 22:02 Custom clearance completed
2026-02-23 21:37 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-23 21:37 Parcel arrives at Airport Parcel Arrival
2026-02-23 21:37 Parcel arrives at Airport, Parcel Arrival
2026-02-23 02:58 Parcel is leaving Airport, Parcel Leaving Port
2026-02-23 02:58 Parcel is leaving Airport Parcel Leaving Port
2026-02-21 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-21 13:00 Customs declaration completed
2026-02-21 03:47 YODEL We have your parcel. Please check back for updates
2026-02-21 01:47 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-20 20:58 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-20 20:58 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-20 17:48 DONGGUAN Depart from facility to service provider
2026-02-20 17:40 DONGGUAN Shipment arrived
2026-02-20 02:47 NORWICH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-20 02:41 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-19 20:42 Parcel information received
2026-02-19 20:42 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
订单 9018

你好

根据交付状态,此订单现在应该可以交付给你,并准备退款。

迈克尔·埃默里
对话统计
总消息:15 条 | 客户:8 条 | 客服:7 条 | 下轮次:8
解析时间:2026-03-23T15:38:28.279377

类型判断结果

多重操作列表:
我们了解到您寄回的包裹因为伊朗战争有延误,我们会耐心等待包裹的送达,也请您耐心等待 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=22 | NORWICH SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (BOX)
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T09:57:11Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We have noticed that the package you returned has been delayed due to the situation in Iran, and we are continuously following up on the logistics progress. Once the package arrives, we will complete the subsequent processing for you as soon as possible. In the meantime, please remain patient. Thank you for your understanding and cooperation, and we look forward to completing the entire process for you soon.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-02-25
停更天数:22
查看物流文本
Number:  JD0002234322332518
Package status:  Delivered (6 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-25 19:57 NORWICH SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (BOX)
2026-02-25 17:44 NORWICH SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 10:55 - 12:55)
2026-02-25 17:44 NORWICH SERVICE CENTRE We have your parcel. Please check back for updates
2026-02-25 12:00 NORWICH SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-02-25 12:00 NORWICH SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-02-25 07:47 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-02-25 07:47 HATFIELD TERMINAL Your parcel is at our national hub
2026-02-24 22:02 Custom clearance completed
2026-02-23 21:37 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-23 21:37 Parcel arrives at Airport Parcel Arrival
2026-02-23 21:37 Parcel arrives at Airport, Parcel Arrival
2026-02-23 02:58 Parcel is leaving Airport, Parcel Leaving Port
2026-02-23 02:58 Parcel is leaving Airport Parcel Leaving Port
2026-02-21 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-21 13:00 Customs declaration completed
2026-02-21 03:47 YODEL We have your parcel. Please check back for updates
2026-02-21 01:47 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-20 20:58 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-20 20:58 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-20 17:48 DONGGUAN Depart from facility to service provider
2026-02-20 17:40 DONGGUAN Shipment arrived
2026-02-20 02:47 NORWICH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-20 02:41 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-19 20:42 Parcel information received
2026-02-19 20:42 Parcel Data Received
======================================
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