工单 #44425

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创建:2026-03-19T06:42:41Z | 更新:2026-03-19T07:35:27Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1103
物流单号:4PX3002570322381CN
店铺:Mar-美国
产品:智能手环-黑蓝色
金额:109.0 USD
物流信息
物流状态:InTransit
最新日期:2026-03-18
更新天数:1天
状态摘要
InTransit | days_update=1 | Departure from the original airport
查看物流详细信息
Number:  4PX3002570322381CN
Package status:  InTransit (3 Days)
Country:  CN -> US
VYANG 维央:
2026-03-18 06:40 Departure from the original airport
2026-03-18 00:01 Hand over to airline.
2026-03-17 05:41 Nancheng Depart from facility to service provider.
2026-03-17 01:31 Nancheng Shipment arrived at facility and measured.
2026-03-17 01:27 Nancheng Shipment arrived at facility and measured.
2026-03-17 01:27 Nancheng Shipment picked up.
2026-03-16 20:31 DONGGUAN Depart from facility to service provider
2026-03-16 19:11 DONGGUAN Shipment arrived
2026-03-16 10:27 Shipping Label Created
2026-03-15 12:24 Parcel information received
2026-03-15 12:24 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
从我的 iPad 发送

您能否说明我什么时候能收到我的订单?运输链接跳转到一个广告页面,然后显示我的 IP 地址有问题。

谢谢,
Shirley Williams
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-19T14:42:45.339620

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | Departure from the original airport
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-19T07:35:26Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (4PX3002570322381CN). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-18
停更天数:1
查看物流文本
Number:  4PX3002570322381CN
Package status:  InTransit (3 Days)
Country:  CN -> US
VYANG 维央:
2026-03-18 06:40 Departure from the original airport
2026-03-18 00:01 Hand over to airline.
2026-03-17 05:41 Nancheng Depart from facility to service provider.
2026-03-17 01:31 Nancheng Shipment arrived at facility and measured.
2026-03-17 01:27 Nancheng Shipment arrived at facility and measured.
2026-03-17 01:27 Nancheng Shipment picked up.
2026-03-16 20:31 DONGGUAN Depart from facility to service provider
2026-03-16 19:11 DONGGUAN Shipment arrived
2026-03-16 10:27 Shipping Label Created
2026-03-15 12:24 Parcel information received
2026-03-15 12:24 Parcel information received
======================================
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