工单 #44412

返回工单列表
创建:2026-03-19T06:42:41Z | 更新:2026-03-24T06:12:30Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1111
物流单号:IT966484811GB
店铺:Zon-英国
产品:V6S扫地机-英规
金额:269.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-21
更新天数:3天
状态摘要
InTransit | days_update=3 | CN InTransit Parcel is leaving Airport, Parcel Leaving Port
查看物流详细信息
Number:  IT966484811GB
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-21 10:34 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-19 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-19 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-19 14:10 InTransit Customs declaration completed
2026-03-19 14:10 Customs declaration completed
2026-03-19 07:32 Shipment Announced
2026-03-19 06:48 Departed Hub
2026-03-19 06:48 Shipment Announced
2026-03-19 06:11 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-19 06:11 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-18 23:37 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 23:37 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-17 21:51 DONGGUAN Shipment arrived
2026-03-17 12:02 Parcel information received
2026-03-17 12:02 Parcel Data Received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:en
最新客户消息翻译
你能给我更新一下我的配送情况吗?

发自我的 iPhone
对话统计
总消息:10 条 | 客户:6 条 | 客服:4 条 | 下轮次:5
解析时间:2026-03-24T10:10:16.699997

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=3 | CN InTransit Parcel is leaving Airport, Parcel Leaving Port
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-24T06:12:29Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (IT966484811GB). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-21
停更天数:3
查看物流文本
Number:  IT966484811GB
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-21 10:34 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-19 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-19 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-19 14:10 InTransit Customs declaration completed
2026-03-19 14:10 Customs declaration completed
2026-03-19 07:32 Shipment Announced
2026-03-19 06:48 Departed Hub
2026-03-19 06:48 Shipment Announced
2026-03-19 06:11 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-19 06:11 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-18 23:37 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 23:37 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-17 21:51 DONGGUAN Shipment arrived
2026-03-17 12:02 Parcel information received
2026-03-17 12:02 Parcel Data Received
======================================
Powered by www.17track.net.