工单 #44411

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创建:2026-03-19T06:42:41Z | 更新:2026-03-19T07:34:53Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#10824
物流单号:4PX3002562922889CN
店铺:S-美国
产品:智能门铃-黑色
金额:159.0 USD
物流信息
物流状态:InTransit
最新日期:2026-03-18
更新天数:1天
状态摘要
InTransit | days_update=1 | US 60131 Parcel departed from Facility.
查看物流详细信息
Number:  4PX3002562922889CN
Package status:  InTransit (7 Days)
Country:  CN -> US
VYANG 维央:
2026-03-18 16:14 US 60131 Parcel departed from Facility.
2026-03-18 11:43 US 60131 Parcel received by in ORD01.
2026-03-17 18:29 In transit it's progressing through Post network
2026-03-17 17:11 Clearance processing completed.
2026-03-17 16:52 Customs clearance agent received the shipment in destnation country.
2026-03-17 15:39 Customs clearance agent received the shipment in destnation country.
2026-03-15 19:36 Arrival to the destination airport
2026-03-15 16:11 Departure from the original airport
2026-03-15 11:04 Hand over to airline.
2026-03-14 02:38 Nancheng Depart from facility to service provider.
2026-03-14 01:12 Nancheng Shipment arrived at facility and measured.
2026-03-14 01:08 Nancheng Shipment arrived at facility and measured.
2026-03-14 01:08 Nancheng Shipment picked up.
2026-03-13 21:34 DONGGUAN Depart from facility to service provider
2026-03-13 12:08 US 60131 Shipping Order Created.
2026-03-13 11:38 DONGGUAN Shipment arrived
2026-03-12 10:51 Parcel information received
2026-03-12 10:51 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
来自客户的消息

您好
支持团队,

您的商店
SEKODA
收到客户消息

邮箱: gnelly13@yahoo.com

姓名: Gaynell Homan

电话: 5134782352

您的消息: 我的订单发生了什么?带有订单号码的邮件消失了。
自从我的信用卡被扣款后,我就没有收到任何消息。

2026-03-19 01:05:06
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-19T14:42:52.729294

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | US 60131 Parcel departed from Facility.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-19T07:34:52Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (4PX3002562922889CN). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-18
停更天数:1
查看物流文本
Number:  4PX3002562922889CN
Package status:  InTransit (7 Days)
Country:  CN -> US
VYANG 维央:
2026-03-18 16:14 US 60131 Parcel departed from Facility.
2026-03-18 11:43 US 60131 Parcel received by in ORD01.
2026-03-17 18:29 In transit it's progressing through Post network
2026-03-17 17:11 Clearance processing completed.
2026-03-17 16:52 Customs clearance agent received the shipment in destnation country.
2026-03-17 15:39 Customs clearance agent received the shipment in destnation country.
2026-03-15 19:36 Arrival to the destination airport
2026-03-15 16:11 Departure from the original airport
2026-03-15 11:04 Hand over to airline.
2026-03-14 02:38 Nancheng Depart from facility to service provider.
2026-03-14 01:12 Nancheng Shipment arrived at facility and measured.
2026-03-14 01:08 Nancheng Shipment arrived at facility and measured.
2026-03-14 01:08 Nancheng Shipment picked up.
2026-03-13 21:34 DONGGUAN Depart from facility to service provider
2026-03-13 12:08 US 60131 Shipping Order Created.
2026-03-13 11:38 DONGGUAN Shipment arrived
2026-03-12 10:51 Parcel information received
2026-03-12 10:51 Parcel information received
======================================
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