工单 #44396

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创建:2026-03-19T06:42:42Z | 更新:2026-03-23T08:09:55Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2292
物流单号:JD0002234322432960
店铺:Son-英国
产品:睡眠耳机-白色
金额:134.3 GBP
物流信息
物流状态:Exception
最新日期:2026-02-26
更新天数:22天
状态摘要
Exception | days_update=22 | Parcel information received
查看物流详细信息
Number:  JD0002234322432960
Package status:  InfoReceived (0 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-26 11:03 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
非常感谢您的取消和退款,我非常感激,致敬 k
对话统计
总消息:6 条 | 客户:3 条 | 客服:3 条 | 下轮次:4
解析时间:2026-03-23T15:37:14.732850

类型判断结果

多重操作列表:
感谢顾客的理解,如果后续还有想要下单的产品欢迎来咨询 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Exception | days_update=22 | Parcel information received
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T08:09:54Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you for your understanding and cooperation this time.
If you have any products you want to order in the future, feel free to let me know, and I will provide you with detailed information and ordering support as soon as possible.
Looking forward to serving you again soon and helping you get the products you desire.

Best regards,
Lin

物流详情

物流状态:Exception
最新日期:2026-02-26
停更天数:22
查看物流文本
Number:  JD0002234322432960
Package status:  InfoReceived (0 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-26 11:03 Parcel information received
======================================
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