工单 #44391

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创建:2026-03-19T06:42:42Z | 更新:2026-03-24T06:12:30Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#3842
物流单号:4PX3002572299315CN
店铺:SM-美国
产品:CD播放机-白色
金额:149.0 USD
物流信息
物流状态:InTransit
最新日期:2026-03-23
更新天数:1天
状态摘要
InTransit | days_update=1 | Avenel, NJ, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
查看物流详细信息
Number:  4PX3002572299315CN
Package status:  InTransit (6 Days)
Country:  CN -> US
VYANG 维央:
2026-03-23 15:19 Avenel, NJ, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
2026-03-23 09:15 Avenel, NJ, US PROCESSED
2026-03-22 19:09 Avenel, NJ, US PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER
2026-03-22 14:20 In transit, it's progressing through Post network
2026-03-22 14:20 In transit it's progressing through Post network
2026-03-21 12:10 Customs clearance agent received the shipment in destnation country.
2026-03-21 12:10 Customs clearance agent received the shipment in destnation country.
2026-03-20 22:11 Arrival to the destination airport
2026-03-20 17:09 Departure from the original airport
2026-03-20 06:21 Released from customs: customs cleared.
2026-03-20 06:17 Avenel, NJ, US EN ROUTE TO DHL ECOMMERCE OR AWAITING PROCESSING
2026-03-20 06:12 CN Shipment in transit
2026-03-20 00:02 Hand over to airline.
2026-03-19 06:12 Nancheng Depart from facility to service provider.
2026-03-19 03:43 LABEL CREATED
2026-03-19 03:05 Nancheng Shipment arrived at facility and measured.
2026-03-19 02:57 Nancheng Shipment arrived at facility and measured.
2026-03-19 02:57 Nancheng Shipment picked up.
2026-03-18 20:26 DONGGUAN Depart from facility to service provider
2026-03-18 18:40 DONGGUAN Shipment arrived
2026-03-16 10:25 Parcel information received
2026-03-16 10:25 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
请告诉我您从哪里发货以及预计的送达时间。
对话统计
总消息:9 条 | 客户:6 条 | 客服:3 条 | 下轮次:4
解析时间:2026-03-24T10:10:16.957620

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | Avenel, NJ, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-24T06:12:29Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (4PX3002572299315CN). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-23
停更天数:1
查看物流文本
Number:  4PX3002572299315CN
Package status:  InTransit (6 Days)
Country:  CN -> US
VYANG 维央:
2026-03-23 15:19 Avenel, NJ, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
2026-03-23 09:15 Avenel, NJ, US PROCESSED
2026-03-22 19:09 Avenel, NJ, US PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER
2026-03-22 14:20 In transit, it's progressing through Post network
2026-03-22 14:20 In transit it's progressing through Post network
2026-03-21 12:10 Customs clearance agent received the shipment in destnation country.
2026-03-21 12:10 Customs clearance agent received the shipment in destnation country.
2026-03-20 22:11 Arrival to the destination airport
2026-03-20 17:09 Departure from the original airport
2026-03-20 06:21 Released from customs: customs cleared.
2026-03-20 06:17 Avenel, NJ, US EN ROUTE TO DHL ECOMMERCE OR AWAITING PROCESSING
2026-03-20 06:12 CN Shipment in transit
2026-03-20 00:02 Hand over to airline.
2026-03-19 06:12 Nancheng Depart from facility to service provider.
2026-03-19 03:43 LABEL CREATED
2026-03-19 03:05 Nancheng Shipment arrived at facility and measured.
2026-03-19 02:57 Nancheng Shipment arrived at facility and measured.
2026-03-19 02:57 Nancheng Shipment picked up.
2026-03-18 20:26 DONGGUAN Depart from facility to service provider
2026-03-18 18:40 DONGGUAN Shipment arrived
2026-03-16 10:25 Parcel information received
2026-03-16 10:25 Parcel information received
======================================
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