Case #1498

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#2249

物流单号：JD0002234322364538

店铺：SM-英国

产品：平板电脑-黑色

金额：179.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-02-27

更新天数：20天

状态摘要

Delivered | days_update=20 | NEWTON ABBOT SERVICE CENTRE (YODEL) Delivered, Your parcel has been delivered

查看物流详细信息

Number:  JD0002234322364538
Package status:  Delivered (6 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-27 22:26 NEWTON ABBOT SERVICE CENTRE (YODEL) Delivered, Your parcel has been delivered
2026-02-27 17:57 NEWTON ABBOT SERVICE CENTRE (YODEL) DeliveryReady, Your parcel is with one of our drivers for delivery
2026-02-27 17:57 NEWTON ABBOT SERVICE CENTRE (YODEL) Your parcel is with one of our drivers for delivery
2026-02-27 17:57 NEWTON ABBOT SERVICE CENTRE (YODEL) We have your parcel. Please check back for updates
2026-02-27 09:03 NEWTON ABBOT SERVICE CENTRE (YODEL) InTransit, Your parcel has arrived at your delivery depot
2026-02-27 09:03 NEWTON ABBOT SERVICE CENTRE (YODEL) Your parcel has arrived at your delivery depot
2026-02-26 01:10 Custom clearance completed
2026-02-26 01:10 InTransit Custom clearance completed
2026-02-25 15:50 Parcel arrives at Airport Parcel Arrival
2026-02-25 15:50 Parcel arrives at Airport, Parcel Arrival
2026-02-25 15:50 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-24 12:30 Parcel is leaving Airport, Parcel Leaving Port
2026-02-24 12:30 Parcel is leaving Airport Parcel Leaving Port
2026-02-24 12:30 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-24 05:28 NEWTON ABBOT SERVICE CENTRE (YODEL) Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-02-24 02:00 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-23 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-23 16:59 Customs declaration completed
2026-02-22 22:34 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-22 18:48 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-22 18:48 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-22 15:43 DONGGUAN Depart from facility to service provider
2026-02-22 13:47 DONGGUAN Shipment arrived
2026-02-22 02:31 NEWTON ABBOT SERVICE CENTRE (YODEL) We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-22 01:49 Parcel information received
2026-02-22 01:49 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

产品不工作 (索取视频)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=20 | NEWTON ABBOT SERVICE CENTRE (YODEL) Delivered, Your parcel has been delivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-20T07:48:37Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We're sorry to hear you're having trouble with your product. Could you please send us a video showing the issue? This will help us determine if it's a product defect or if we can help you with the setup.
We'll review your video and respond within 24 hours.
Important: Please don't return the item until we provide you with the correct return address. The address on the package is not for returns.

Best regards,
Lin

物流详情