工单 #44384

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创建:2026-03-19T06:42:42Z | 更新:2026-03-19T08:06:46Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#5782
物流单号:JD0002234322633121
店铺:MC-英国
产品:除螨仪-红色
金额:129.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-19
更新天数:0天
状态摘要
InTransit | days_update=0 | SANDWELL SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
查看物流详细信息
Number:  JD0002234322633121
Package status:  InTransit (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-19 12:37 SANDWELL SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-17 01:12 InTransit Custom clearance completed
2026-03-17 01:12 Custom clearance completed
2026-03-16 23:32 Parcel arrives at Airport Parcel Arrival
2026-03-15 08:18 Parcel is leaving Airport Parcel Leaving Port
2026-03-15 08:18 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 08:18 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 21:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-13 21:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-13 16:00 Customs declaration completed
2026-03-13 16:00 InTransit Customs declaration completed
2026-03-13 03:30 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-13 03:30 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-12 23:31 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-12 23:31 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-12 15:57 DONGGUAN Depart from facility to service provider
2026-03-12 13:57 DONGGUAN Shipment arrived
2026-03-12 02:40 YODEL We have your parcel. Please check back for updates
2026-03-11 02:30 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-11 02:25 YODEL We'll apply your My Account preferences to this parcel delivery
2026-03-11 02:21 SANDWELL SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-10 11:59 Parcel information received
2026-03-10 11:59 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
订单 5782

我的订单自3月11日起显示由Yodel承运,但仍未显示送货日期。我知道Yodel出了名的慢,但如果您能催促他们并提供更新,我将不胜感激。

谢谢

曼迪
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-19T14:43:44.102483

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=0 | SANDWELL SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-19T08:06:45Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322633121). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-19
停更天数:
查看物流文本
Number:  JD0002234322633121
Package status:  InTransit (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-19 12:37 SANDWELL SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-17 01:12 InTransit Custom clearance completed
2026-03-17 01:12 Custom clearance completed
2026-03-16 23:32 Parcel arrives at Airport Parcel Arrival
2026-03-15 08:18 Parcel is leaving Airport Parcel Leaving Port
2026-03-15 08:18 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 08:18 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 21:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-13 21:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-13 16:00 Customs declaration completed
2026-03-13 16:00 InTransit Customs declaration completed
2026-03-13 03:30 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-13 03:30 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-12 23:31 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-12 23:31 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-12 15:57 DONGGUAN Depart from facility to service provider
2026-03-12 13:57 DONGGUAN Shipment arrived
2026-03-12 02:40 YODEL We have your parcel. Please check back for updates
2026-03-11 02:30 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-11 02:25 YODEL We'll apply your My Account preferences to this parcel delivery
2026-03-11 02:21 SANDWELL SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-10 11:59 Parcel information received
2026-03-10 11:59 Parcel Data Received
======================================
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