工单 #44381

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创建:2026-03-19T06:42:43Z | 更新:2026-03-24T06:12:29Z

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订单字段

姓名:晓琳
订单号:#4598
物流单号:4PX3002541857454CN
店铺:Son-美国
产品:睡眠耳机-黑色
金额:98.99 USD
物流信息
物流状态:Delivered
最新日期:2026-03-12
更新天数:8天
状态摘要
Delivered | days_update=8 | HAMPTON, NH, US 03842 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 2:41 pm on March 12, 2026 in HAMPTON, NH 03842.
查看物流详细信息
Number:  4PX3002541857454CN
Package status:  Delivered (6 Days)
Country:  CN -> US
VYANG 维央:
2026-03-12 14:41 HAMPTON, NH, US 03842 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 2:41 pm on March 12, 2026 in HAMPTON, NH 03842.
2026-03-12 06:10 HAMPTON, NH, US 03842 Out for Delivery, Expected Delivery Between 11:15am and 3:15pm -> Your item is out for delivery on March 12, 2026 at 6:10 am in HAMPTON, NH 03842.
2026-03-12 06:10 HAMPTON, NH, US 03842 Out for Delivery
2026-03-12 05:46 PORTSMOUTH, NH, US 03801 Arrived at Post Office
2026-03-12 05:46 PORTSMOUTH, NH, US 03801 Arrived at Post Office -> Your item arrived at the Post Office at 5:46 am on March 12, 2026 in PORTSMOUTH, NH 03801.
2026-03-12 04:40 MANCHESTER, NH, US 03103 Departed USPS Facility
2026-03-11 12:01 MANCHESTER, NH, US 03103 Arrived at USPS Facility
2026-03-11 11:53 US In Transit to Next Facility
2026-03-11 11:14 US In Transit to Next Facility
2026-03-11 11:14 US In Transit, Arriving On Time -> Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of March 11, 2026 at 11:14 am, it is currently in transit to the next facility.
2026-03-11 11:04 NASHUA NH DISTRIBUTION CENTER, US 03063 Departed USPS Regional Facility
2026-03-11 07:23 NASHUA NH DISTRIBUTION CENTER, US 03063 Arrived at USPS Regional Facility
2026-03-11 07:23 NASHUA NH DISTRIBUTION CENTER, US 03063 Arrived at USPS Regional Facility -> Your item arrived at our USPS facility in NASHUA NH DISTRIBUTION CENTER 03063 on March 11, 2026 at 7:23 am. The item is currently in transit to the destination.
2026-03-11 05:52 US In Transit, Arriving On Time -> Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of March 11, 2026 at 5:52 am, it is currently in transit to the next facility.
2026-03-11 05:52 US In Transit to Next Facility
2026-03-11 03:28 QUEENS NY DISTRIBUTION CENTER, US 11351 Departed USPS Regional Facility -> Your item departed our USPS facility in QUEENS NY DISTRIBUTION CENTER 11351 on March 11, 2026 at 3:28 am. The item is currently in transit to the destination.
2026-03-11 03:28 QUEENS NY DISTRIBUTION CENTER, US 11351 Departed USPS Regional Facility
2026-03-11 02:45 QUEENS NY DISTRIBUTION CENTER, US 11351 Departed USPS Regional Facility -> Your item departed our USPS facility in QUEENS NY DISTRIBUTION CENTER 11351 on March 11, 2026 at 2:45 am. The item is currently in transit to the destination.
2026-03-10 18:29 QUEENS NY DISTRIBUTION CENTER, US 11351 Arrived at USPS Regional Origin Facility
2026-03-10 18:29 QUEENS NY DISTRIBUTION CENTER, US 11351 Arrived at USPS Regional Origin Facility -> Your item arrived at our QUEENS NY DISTRIBUTION CENTER 11351 origin facility on March 10, 2026 at 6:29 pm. The item is currently in transit to the destination.
2026-03-10 17:14 SPRINGFIELD GARDENS, NY, US 11413 Accepted at USPS Origin Facility
2026-03-09 17:20 In transit it's progressing through Post network
2026-03-09 17:20 In transit, it's progressing through Post network
2026-03-09 12:19 Customs clearance agent received the shipment in destnation country.
2026-03-09 12:19 Customs clearance agent received the shipment in destnation country.
2026-03-09 00:53 Arrival to the destination airport
2026-03-08 19:21 Departure from the original airport
2026-03-08 15:41 HUNTINGDON VALLEY, PA, US 19006 Departed Shipping Partner Facility, USPS Awaiting Item
2026-03-08 15:41 HUNTINGDON VALLEY, PA, US 19006 Departed Shipping Partner Facility, USPS Awaiting Item -> Your item departed a shipping partner facility at 3:41 pm on March 8, 2026 in HUNTINGDON VALLEY, PA 19006. A delivery date will be provided when USPS receives the package.
2026-03-08 12:26 Released from customs: customs cleared.
2026-03-08 10:13 Hand over to airline.
2026-03-07 15:19 HUNTINGDON VALLEY, PA, US 19006 Arrived Shipping Partner Facility, USPS Awaiting Item -> Your item arrived at a shipping partner facility at 3:19 pm on March 7, 2026 in HUNTINGDON VALLEY, PA 19006. A delivery date will be provided when USPS receives the package.
2026-03-07 15:19 HUNTINGDON VALLEY, PA, US 19006 Arrived Shipping Partner Facility, USPS Awaiting Item
2026-03-07 07:06 Nancheng Depart from facility to service provider.
2026-03-07 03:30 Nancheng Shipment arrived at facility and measured.
2026-03-07 03:23 Nancheng Shipment arrived at facility and measured.
2026-03-07 03:23 Nancheng Shipment picked up.
2026-03-06 21:42 DONGGUAN Depart from facility to service provider
2026-03-06 21:12 DONGGUAN Shipment arrived
2026-03-06 18:07 HUNTINGDON VALLEY, PA, US 19006 Picked Up By Shipping Partner, USPS Awaiting Item
2026-03-06 18:07 HUNTINGDON VALLEY, PA, US 19006 Picked Up By Shipping Partner, USPS Awaiting Item -> Your item was picked up by a shipping partner at 6:07 pm on March 6, 2026 in HUNTINGDON VALLEY, PA 19006. A delivery date will be provided when USPS receives the package.
2026-03-06 11:23 RANCHO CUCAMONGA, CA, US 91730 Shipping Label Created, USPS Awaiting Item
2026-03-04 10:53 Parcel information received
2026-03-04 10:53 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
你好,

这是荒谬的,你自己也知道。
对话统计
总消息:5 条 | 客户:3 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-24T10:10:19.342574

类型判断结果

多重操作列表:
协商方案 B: 退10%保留 vs 自费退货
分类: 退货请求
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=8 | HAMPTON, NH, US 03842 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 2:41 pm on March 12, 2026 in HAMPTON, NH 03842.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-24T06:12:28Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We're committed to resolving your concern and would like to offer two solutions:

1.We can refund 10% of your order amount while you keep the product.
2.You can return the item for a refund (shipping cost will be at your expense). Once we receive the undamaged product, we'll process your refund minus any applicable handling fees.

Important Note: Please don't send any returns until we provide the correct return address. The address on your package is not our returns facility - sending items there may result in loss.
Please let me know which option you prefer so I can assist you further.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-12
停更天数:8
查看物流文本
Number:  4PX3002541857454CN
Package status:  Delivered (6 Days)
Country:  CN -> US
VYANG 维央:
2026-03-12 14:41 HAMPTON, NH, US 03842 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 2:41 pm on March 12, 2026 in HAMPTON, NH 03842.
2026-03-12 06:10 HAMPTON, NH, US 03842 Out for Delivery, Expected Delivery Between 11:15am and 3:15pm -> Your item is out for delivery on March 12, 2026 at 6:10 am in HAMPTON, NH 03842.
2026-03-12 06:10 HAMPTON, NH, US 03842 Out for Delivery
2026-03-12 05:46 PORTSMOUTH, NH, US 03801 Arrived at Post Office
2026-03-12 05:46 PORTSMOUTH, NH, US 03801 Arrived at Post Office -> Your item arrived at the Post Office at 5:46 am on March 12, 2026 in PORTSMOUTH, NH 03801.
2026-03-12 04:40 MANCHESTER, NH, US 03103 Departed USPS Facility
2026-03-11 12:01 MANCHESTER, NH, US 03103 Arrived at USPS Facility
2026-03-11 11:53 US In Transit to Next Facility
2026-03-11 11:14 US In Transit to Next Facility
2026-03-11 11:14 US In Transit, Arriving On Time -> Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of March 11, 2026 at 11:14 am, it is currently in transit to the next facility.
2026-03-11 11:04 NASHUA NH DISTRIBUTION CENTER, US 03063 Departed USPS Regional Facility
2026-03-11 07:23 NASHUA NH DISTRIBUTION CENTER, US 03063 Arrived at USPS Regional Facility
2026-03-11 07:23 NASHUA NH DISTRIBUTION CENTER, US 03063 Arrived at USPS Regional Facility -> Your item arrived at our USPS facility in NASHUA NH DISTRIBUTION CENTER 03063 on March 11, 2026 at 7:23 am. The item is currently in transit to the destination.
2026-03-11 05:52 US In Transit, Arriving On Time -> Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of March 11, 2026 at 5:52 am, it is currently in transit to the next facility.
2026-03-11 05:52 US In Transit to Next Facility
2026-03-11 03:28 QUEENS NY DISTRIBUTION CENTER, US 11351 Departed USPS Regional Facility -> Your item departed our USPS facility in QUEENS NY DISTRIBUTION CENTER 11351 on March 11, 2026 at 3:28 am. The item is currently in transit to the destination.
2026-03-11 03:28 QUEENS NY DISTRIBUTION CENTER, US 11351 Departed USPS Regional Facility
2026-03-11 02:45 QUEENS NY DISTRIBUTION CENTER, US 11351 Departed USPS Regional Facility -> Your item departed our USPS facility in QUEENS NY DISTRIBUTION CENTER 11351 on March 11, 2026 at 2:45 am. The item is currently in transit to the destination.
2026-03-10 18:29 QUEENS NY DISTRIBUTION CENTER, US 11351 Arrived at USPS Regional Origin Facility
2026-03-10 18:29 QUEENS NY DISTRIBUTION CENTER, US 11351 Arrived at USPS Regional Origin Facility -> Your item arrived at our QUEENS NY DISTRIBUTION CENTER 11351 origin facility on March 10, 2026 at 6:29 pm. The item is currently in transit to the destination.
2026-03-10 17:14 SPRINGFIELD GARDENS, NY, US 11413 Accepted at USPS Origin Facility
2026-03-09 17:20 In transit it's progressing through Post network
2026-03-09 17:20 In transit, it's progressing through Post network
2026-03-09 12:19 Customs clearance agent received the shipment in destnation country.
2026-03-09 12:19 Customs clearance agent received the shipment in destnation country.
2026-03-09 00:53 Arrival to the destination airport
2026-03-08 19:21 Departure from the original airport
2026-03-08 15:41 HUNTINGDON VALLEY, PA, US 19006 Departed Shipping Partner Facility, USPS Awaiting Item
2026-03-08 15:41 HUNTINGDON VALLEY, PA, US 19006 Departed Shipping Partner Facility, USPS Awaiting Item -> Your item departed a shipping partner facility at 3:41 pm on March 8, 2026 in HUNTINGDON VALLEY, PA 19006. A delivery date will be provided when USPS receives the package.
2026-03-08 12:26 Released from customs: customs cleared.
2026-03-08 10:13 Hand over to airline.
2026-03-07 15:19 HUNTINGDON VALLEY, PA, US 19006 Arrived Shipping Partner Facility, USPS Awaiting Item -> Your item arrived at a shipping partner facility at 3:19 pm on March 7, 2026 in HUNTINGDON VALLEY, PA 19006. A delivery date will be provided when USPS receives the package.
2026-03-07 15:19 HUNTINGDON VALLEY, PA, US 19006 Arrived Shipping Partner Facility, USPS Awaiting Item
2026-03-07 07:06 Nancheng Depart from facility to service provider.
2026-03-07 03:30 Nancheng Shipment arrived at facility and measured.
2026-03-07 03:23 Nancheng Shipment arrived at facility and measured.
2026-03-07 03:23 Nancheng Shipment picked up.
2026-03-06 21:42 DONGGUAN Depart from facility to service provider
2026-03-06 21:12 DONGGUAN Shipment arrived
2026-03-06 18:07 HUNTINGDON VALLEY, PA, US 19006 Picked Up By Shipping Partner, USPS Awaiting Item
2026-03-06 18:07 HUNTINGDON VALLEY, PA, US 19006 Picked Up By Shipping Partner, USPS Awaiting Item -> Your item was picked up by a shipping partner at 6:07 pm on March 6, 2026 in HUNTINGDON VALLEY, PA 19006. A delivery date will be provided when USPS receives the package.
2026-03-06 11:23 RANCHO CUCAMONGA, CA, US 91730 Shipping Label Created, USPS Awaiting Item
2026-03-04 10:53 Parcel information received
2026-03-04 10:53 Parcel information received
======================================
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