Exception | days_update=11 | Parcel information received
查看物流详细信息
Number: CP958900118IE
Package status: InfoReceived (0 Days)
Country: CN -> IE
VYANG 维央:
2026-03-09 10:33 Parcel information received
======================================
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AI历史分析结果
检测语言：en
最新客户消息翻译
嗨
一旦全额退款存入我的账户，我会非常高兴，并感谢您的来信。
艾斯琳
对话统计
总消息：4 条 |
客户：3 条 |
客服：1 条 |
下轮次：2
解析时间：2026-03-20T17:01:33.683882
类型判断结果
多重操作列表:
很抱歉，系统扣除的10%款项，我们无法退还给您，这是系统自动扣除的 (手动)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：Exception | days_update=11 | Parcel information received
reasoning：
发送状态
last_send_status：success
last_send_at：2026-03-20T10:03:09Z
流水线状态
pipeline_status：COMPLETED
pipeline_at：
英文话术
中文话术
目标语种话术
Dear Customer,
We are sorry, the 10% automatically deducted by the system from this order is a fee according to platform rules and cannot be refunded to you. We have verified that this is an automatic system operation and cannot be manually reversed. We hope you understand. If you need assistance with anything else in the future, please let us know at any time, and we will follow up with you as soon as possible. We look forward to continuing to provide you with a smoother shopping experience.
Best regards,
Lin
物流详情
物流状态：Exception
最新日期：2026-03-09
停更天数：11
查看物流文本
Number: CP958900118IE
Package status: InfoReceived (0 Days)
Country: CN -> IE
VYANG 维央:
2026-03-09 10:33 Parcel information received
======================================
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