Number: 4PX3002541873904CN Package status: Delivered (12 Days) Country: CN -> US VYANG 维央: 2026-03-19 11:45 Telluride, CO, US DELIVERED [IN/AT MAILBOX] 2026-03-19 08:55 Telluride, CO, US OUT FOR DELIVERY 2026-03-19 08:44 Telluride, CO, US ARRIVAL AT POST OFFICE 2026-03-18 14:59 Grand Junction, CO, US PROCESSED THROUGH USPS SORT FACILITY 2026-03-17 20:07 Denver, CO, US TENDERED TO DELIVERY SERVICE PROVIDER, ALLOW 1-3 DAYS FOR UPDATES FOR PACKAGES WITHIN THE US 2026-03-17 19:41 Denver, CO, US ARRIVAL DESTINATION DHL ECOMMERCE FACILITY 2026-03-17 19:31 EN ROUTE 2026-03-17 13:28 EN ROUTE 2026-03-14 09:05 Whittier, CA, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY 2026-03-13 08:08 Whittier, CA, US PROCESSED 2026-03-13 06:48 Whittier, CA, US PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER 2026-03-12 10:48 In transit, it's progressing through Post network 2026-03-12 10:48 In transit it's progressing through Post network 2026-03-12 09:27 Customs clearance agent received the shipment in destnation country. 2026-03-12 09:27 Customs clearance agent received the shipment in destnation country. 2026-03-11 23:09 Departure from the original airport 2026-03-11 20:57 Clearance processing completed. 2026-03-11 20:19 Arrival to the destination airport 2026-03-11 09:15 Whittier, CA, US EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER OR AWAITING PROCESSING 2026-03-10 16:43 Hand over to airline. 2026-03-09 07:06 Nancheng Depart from facility to service provider. 2026-03-09 01:47 Nancheng Shipment arrived at facility and measured. 2026-03-09 01:41 Nancheng Shipment picked up. 2026-03-09 01:41 Nancheng Shipment arrived at facility and measured. 2026-03-08 17:57 DONGGUAN Depart from facility to service provider 2026-03-08 11:31 LABEL CREATED 2026-03-08 10:03 DONGGUAN Shipment arrived 2026-03-04 10:56 Parcel information received 2026-03-04 10:56 Parcel information received ====================================== Powered by www.17track.net.
你好， 恐怕我不能接受这个情况。这款产品的价格超过200美元。我调查了最佳的云台品牌，而Optego是推荐的品牌，因此这也是我购买的原因。我不想要这个其他品牌的产品。 请告诉我如何退货并获得全额退款，因为我没有收到我订购的商品。 请注意，如果此事未得到解决，我将向我的信用卡公司对这些费用提出争议。 谢谢， Lionel Starr Ajax Cleaning lionel@telluridecleaning.com (970)728-0216
Dear Customer, We sincerely apologize that our products did not meet your expectations. As we value our customers' shopping experience, we would like to offer you two solutions: 1.A refund of 3% of your order value while keeping the product. 2.Return the item for a refund, with the following conditions: ?You will be responsible for all shipping costs (both initial delivery and return shipping to Hong Kong) ?A 15% handling fee will be deducted from the refund ?The return process takes approximately one month ?Return shipping costs are approximately 35 (please check with your local post office for exact rates) ?You must provide tracking information ?Refund will be processed after we receive the item ?Please note: If the international package is held by customs and cannot be cleared, we will be unable to process any refund as we have not received the returned item Please let us know your preferred option so we can provide either the refund or return address. Important: Please wait for our email with the authorized return address before shipping. Do not use the address on the original package, as this is not our returns address. We cannot be responsible for items sent to incorrect addresses. Best regards, Lin
Number: 4PX3002541873904CN Package status: Delivered (12 Days) Country: CN -> US VYANG 维央: 2026-03-19 11:45 Telluride, CO, US DELIVERED [IN/AT MAILBOX] 2026-03-19 08:55 Telluride, CO, US OUT FOR DELIVERY 2026-03-19 08:44 Telluride, CO, US ARRIVAL AT POST OFFICE 2026-03-18 14:59 Grand Junction, CO, US PROCESSED THROUGH USPS SORT FACILITY 2026-03-17 20:07 Denver, CO, US TENDERED TO DELIVERY SERVICE PROVIDER, ALLOW 1-3 DAYS FOR UPDATES FOR PACKAGES WITHIN THE US 2026-03-17 19:41 Denver, CO, US ARRIVAL DESTINATION DHL ECOMMERCE FACILITY 2026-03-17 19:31 EN ROUTE 2026-03-17 13:28 EN ROUTE 2026-03-14 09:05 Whittier, CA, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY 2026-03-13 08:08 Whittier, CA, US PROCESSED 2026-03-13 06:48 Whittier, CA, US PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER 2026-03-12 10:48 In transit, it's progressing through Post network 2026-03-12 10:48 In transit it's progressing through Post network 2026-03-12 09:27 Customs clearance agent received the shipment in destnation country. 2026-03-12 09:27 Customs clearance agent received the shipment in destnation country. 2026-03-11 23:09 Departure from the original airport 2026-03-11 20:57 Clearance processing completed. 2026-03-11 20:19 Arrival to the destination airport 2026-03-11 09:15 Whittier, CA, US EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER OR AWAITING PROCESSING 2026-03-10 16:43 Hand over to airline. 2026-03-09 07:06 Nancheng Depart from facility to service provider. 2026-03-09 01:47 Nancheng Shipment arrived at facility and measured. 2026-03-09 01:41 Nancheng Shipment picked up. 2026-03-09 01:41 Nancheng Shipment arrived at facility and measured. 2026-03-08 17:57 DONGGUAN Depart from facility to service provider 2026-03-08 11:31 LABEL CREATED 2026-03-08 10:03 DONGGUAN Shipment arrived 2026-03-04 10:56 Parcel information received 2026-03-04 10:56 Parcel information received ====================================== Powered by www.17track.net.