工单 #44984

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创建:2026-03-20T02:10:47Z | 更新:2026-03-23T08:10:01Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2648
物流单号:YT2534300704552566
店铺:VA-英国
产品:黑色Wifi放大器-英规
金额:99.0 GBP
物流信息
物流状态:Delivered
最新日期:2025-12-22
更新天数:88天
状态摘要
Delivered | days_update=88 | Secure delivery (Enclosed porch)
查看物流详细信息
Number:  YT2534300704552566
Package status:  Delivered (13 Days)
Country:  CN -> GB
VYANG 维央:
2025-12-22 13:15 Secure delivery (Enclosed porch)
2025-12-22 11:49 ETA of delivery
2025-12-22 11:23 The courier has received this parcel for delivery and will set a delivery time shortly
2025-12-21 16:02 Parcel processed at the depot
2025-12-20 08:33 We've received this parcel at the hub and will be sorted to the customers delivery depot
2025-12-16 08:14 Delivered to local carrier
2025-12-15 22:01 GB International flight has arrived
2025-12-15 17:20 International flight has departed
2025-12-15 17:18 International flight has departed
2025-12-15 16:16 International flight has departed
2025-12-15 14:30 GLASGOW, GLASGOW, GB Clearance processing completed - Import
2025-12-15 13:21 In clearance processing - Import
2025-12-12 01:47 CN Arrived at the origin international airport
2025-12-11 15:47 Mainland China, CN Shipment is in transit to next facility
2025-12-11 00:50 Mainland China, CN Departed from sort facility
2025-12-11 00:12 Mainland China, CN Arrived at origin facility
2025-12-10 21:07 DONGGUAN Depart from facility to service provider
2025-12-10 11:39 DONGGUAN Shipment arrived
2025-12-09 10:42 Shipment information received
2025-12-09 10:42 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
这非常有压力

请只安排你的产品提升。我不想再有更多的压力
发自我的 iPhone
对话统计
总消息:5 条 | 客户:3 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-23T15:37:16.892471

类型判断结果

多重操作列表:
很抱歉,如果没有视频我们无法判断产品是否存在火险 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=88 | Secure delivery (Enclosed porch)
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T08:10:00Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We are very sorry, but without the video, we are temporarily unable to confirm whether the product poses a fire risk. Could we ask you to record a short video of the relevant usage scenario or the issue and send it to us? Once we receive it, we will promptly conduct an investigation and provide you with a clear solution as soon as it is confirmed. We look forward to your video, which will help us eliminate the potential hazard for you more quickly.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2025-12-22
停更天数:88
查看物流文本
Number:  YT2534300704552566
Package status:  Delivered (13 Days)
Country:  CN -> GB
VYANG 维央:
2025-12-22 13:15 Secure delivery (Enclosed porch)
2025-12-22 11:49 ETA of delivery
2025-12-22 11:23 The courier has received this parcel for delivery and will set a delivery time shortly
2025-12-21 16:02 Parcel processed at the depot
2025-12-20 08:33 We've received this parcel at the hub and will be sorted to the customers delivery depot
2025-12-16 08:14 Delivered to local carrier
2025-12-15 22:01 GB International flight has arrived
2025-12-15 17:20 International flight has departed
2025-12-15 17:18 International flight has departed
2025-12-15 16:16 International flight has departed
2025-12-15 14:30 GLASGOW, GLASGOW, GB Clearance processing completed - Import
2025-12-15 13:21 In clearance processing - Import
2025-12-12 01:47 CN Arrived at the origin international airport
2025-12-11 15:47 Mainland China, CN Shipment is in transit to next facility
2025-12-11 00:50 Mainland China, CN Departed from sort facility
2025-12-11 00:12 Mainland China, CN Arrived at origin facility
2025-12-10 21:07 DONGGUAN Depart from facility to service provider
2025-12-10 11:39 DONGGUAN Shipment arrived
2025-12-09 10:42 Shipment information received
2025-12-09 10:42 Parcel information received
======================================
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