工单 #44982

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创建：2026-03-20T02:10:47Z | 更新：2026-03-20T02:56:03Z

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工单ID（用于发送回复）
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运单号（可手动覆盖）
物流查询 fc（自动/可空）
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生成和发送

订单字段

姓名：晓琳
订单号：#3672
物流单号：RELRKRQ4MPG2
店铺：VA-英国
产品：白色电子相框-英规
金额：139.0 GBP
物流信息
物流状态：InTransit
最新日期：2026-03-19
更新天数：1天
状态摘要
InTransit | days_update=1 | InTransit Order received from the sender
查看物流详细信息 
Number:  RELRKRQ4MPG2
Package status:  InTransit (10 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-19 22:26 InTransit Order received from the sender
2026-03-17 23:52 Custom clearance completed
2026-03-17 23:52 InTransit Custom clearance completed
2026-03-17 23:03 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-17 23:03 Parcel arrives at Airport, Parcel Arrival
2026-03-17 23:03 Parcel arrives at Airport Parcel Arrival
2026-03-15 07:40 Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 07:40 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 07:40 Parcel is leaving Airport Parcel Leaving Port
2026-03-14 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-13 16:00 Customs declaration completed
2026-03-13 16:00 InTransit Customs declaration completed
2026-03-13 02:36 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-13 02:36 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-12 21:25 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-12 21:25 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-12 15:57 DONGGUAN Depart from facility to service provider
2026-03-12 15:44 DONGGUAN Shipment arrived
2026-03-10 11:59 Order details received
2026-03-10 11:59 Parcel information received
2026-03-10 11:58 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en
最新客户消息翻译
你好，

希望你一切安好。

请查看我下面的订单详情。该订单仍未收到，并且提供的详情无法让我跟踪它。

请问你能提供我的订单更新以及我预计何时能收到吗？

谢谢，

查理
对话统计
总消息：1 条 | 客户：1 条 | 客服：0 条 | 下轮次：1
解析时间：2026-03-20T10:10:55.783511

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：InTransit | days_update=1 | InTransit Order received from the sender
reasoning：

      

      

        
        
      

      
        

          
          

            手动选择类型（按分类）
          

          
          
          

              
              
          


          
          

              
              

                
              

          


          
          

          

            
            
          

        

        
      
    

  


  

    
发送状态

    
last_send_status：success

    
last_send_at：2026-03-20T02:56:02Z

    

  


  

    
流水线状态

    
pipeline_status：COMPLETED

    
pipeline_at：

    

  


  

    

      
英文话术

      

      
    

    

      
中文话术

      

      
    

  

  
  
  

    
目标语种话术

    
Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (RELRKRQ4MPG2). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

    
  

  

  
  

    
物流详情

    
物流状态：InTransit

    
最新日期：2026-03-19

    
停更天数：1

    

      查看物流文本
      
Number:  RELRKRQ4MPG2
Package status:  InTransit (10 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-19 22:26 InTransit Order received from the sender
2026-03-17 23:52 Custom clearance completed
2026-03-17 23:52 InTransit Custom clearance completed
2026-03-17 23:03 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-17 23:03 Parcel arrives at Airport, Parcel Arrival
2026-03-17 23:03 Parcel arrives at Airport Parcel Arrival
2026-03-15 07:40 Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 07:40 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 07:40 Parcel is leaving Airport Parcel Leaving Port
2026-03-14 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-13 16:00 Customs declaration completed
2026-03-13 16:00 InTransit Customs declaration completed
2026-03-13 02:36 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-13 02:36 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-12 21:25 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-12 21:25 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-12 15:57 DONGGUAN Depart from facility to service provider
2026-03-12 15:44 DONGGUAN Shipment arrived
2026-03-10 11:59 Order details received
2026-03-10 11:59 Parcel information received
2026-03-10 11:58 Parcel Data Received
======================================
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