工单 #44978

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创建:2026-03-20T02:10:47Z | 更新:2026-03-20T02:56:10Z

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订单字段

姓名:晓琳
订单号:#1440
物流单号:9C1824J101867
店铺:Ele-意大利
产品:紧致喷雾
金额:338.99 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-15
更新天数:5天
状态摘要
InTransit | days_update=5 | InTransit Parcel arrives at Airport, Parcel Arrival
查看物流详细信息
Number:  9C1824J101867
Package status:  InTransit (12 Days)
Country:  CN -> IT
VYANG 维央:
2026-03-15 09:51 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-15 09:51 Parcel arrives at Airport, Parcel Arrival
2026-03-13 07:59 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 07:59 Parcel is leaving Airport Parcel Leaving Port
2026-03-13 07:59 Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 11:40 InTransit Customs declaration completed
2026-03-12 11:40 Customs declaration completed
2026-03-11 08:17 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-11 08:17 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:32 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 21:32 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 16:11 DONGGUAN Depart from facility to service provider
2026-03-09 20:19 DONGGUAN Shipment arrived
2026-03-08 14:02 - Order information received. We're expecting your parcel to arrive with us.
2026-03-08 14:02 Parcel information received
2026-03-08 14:02 Parcel Data Received
======================================
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AI历史分析结果

检测语言:it
最新客户消息翻译
您好。我想知道为什么我多日购买的产品还没有收到?请立即回复,否则我将要求退款。
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-20T10:10:55.876313

类型判断结果

多重操作列表:
物流异常/停更 (安抚等待)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=5 | InTransit Parcel arrives at Airport, Parcel Arrival
reasoning:

      
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发送状态

last_send_status:success
last_send_at:2026-03-20T02:56:09Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Ci dispiace sapere che non avete ancora ricevuto questo articolo.

Secondo il vostro feedback, abbiamo controllato il vostro numero di tracciamento 9C1824J101867 e abbiamo riscontrato che le informazioni di spedizione sono anomale. In questo caso, abbiamo contattato immediatamente il fornitore logistico. Tuttavia, poiché il processo di indagine è complicato, di solito ci vogliono 3-5 giorni lavorativi per ottenere il risultato, vi preghiamo di attendere con pazienza.

Se avete domande, non esitate a contattarci.

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-15
停更天数:5
查看物流文本
Number:  9C1824J101867
Package status:  InTransit (12 Days)
Country:  CN -> IT
VYANG 维央:
2026-03-15 09:51 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-15 09:51 Parcel arrives at Airport, Parcel Arrival
2026-03-13 07:59 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 07:59 Parcel is leaving Airport Parcel Leaving Port
2026-03-13 07:59 Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 11:40 InTransit Customs declaration completed
2026-03-12 11:40 Customs declaration completed
2026-03-11 08:17 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-11 08:17 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:32 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 21:32 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 16:11 DONGGUAN Depart from facility to service provider
2026-03-09 20:19 DONGGUAN Shipment arrived
2026-03-08 14:02 - Order information received. We're expecting your parcel to arrive with us.
2026-03-08 14:02 Parcel information received
2026-03-08 14:02 Parcel Data Received
======================================
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