工单 #44945

返回工单列表
创建:2026-03-20T02:10:48Z | 更新:2026-03-20T03:45:42Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1128
物流单号:00794210305261281711
店铺:J-新西兰
产品:V18吸尘器-澳规
金额:509.9 NZD
物流信息
物流状态:InTransit
最新日期:2026-03-20
更新天数:0天
状态摘要
InTransit | days_update=0 | SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
查看物流详细信息
Number:  00794210305261281711
Package status:  InTransit (4 Days)
Country:  CN -> NZ
VYANG 维央:
2026-03-20 02:28 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-03-18 00:08 SHENZHEN PROCESSED AT ORIGIN HUB
2026-03-18 00:07 SHENZHEN RECEIVED SHIPMENT
2026-03-18 00:06 SHIPPING INFORMATION RECEIVED
2026-03-17 16:28 DONGGUAN Depart from facility to service provider
2026-03-17 10:37 DONGGUAN Shipment arrived
2026-03-16 10:36 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
您能告知此订单的送达时间吗?

此致
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-20T10:12:50.592985

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=0 | SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-20T03:45:41Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (00794210305261281711). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-20
停更天数:
查看物流文本
Number:  00794210305261281711
Package status:  InTransit (4 Days)
Country:  CN -> NZ
VYANG 维央:
2026-03-20 02:28 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-03-18 00:08 SHENZHEN PROCESSED AT ORIGIN HUB
2026-03-18 00:07 SHENZHEN RECEIVED SHIPMENT
2026-03-18 00:06 SHIPPING INFORMATION RECEIVED
2026-03-17 16:28 DONGGUAN Depart from facility to service provider
2026-03-17 10:37 DONGGUAN Shipment arrived
2026-03-16 10:36 Parcel information received
======================================
Powered by www.17track.net.