Exception | days_update=102 | Delivery attempt unsuccessfulReturned to sender
查看物流详细信息
Number: LP1000019690680CN
Package status: Expired (120 Days)
Country: CN -> NL
VYANG 维央:
2025-12-08 13:08 Delivery attempt unsuccessfulReturned to sender
2025-12-06 22:17 Ready to send to the sorting center
2025-12-06 16:02 Returned from the route of the courier
2025-12-06 10:45 Picked up by the courier
2025-12-05 23:05 Delivery attempt unsuccessfulNot collected at dhl servicepoint by the recipient return to sender
2025-11-28 12:27 Arrived at pick-up point. Package available for collection.Parcel delivered at dhl servicepoint and is ready for collection
2025-11-28 11:08 Internal event - parcel not ready for collection at dhl servicepoint
2025-11-28 10:54 Out for deliveryOut for delivery with the courier
2025-11-28 10:51 Handed over to the courier
2025-11-28 10:39 Entered into handheld device of the courier
2025-11-28 06:32 Arrived at local delivery centerArrived in your region
2025-11-28 03:29 Out for deliveryDelivery planned in the route of the courier
2025-11-28 03:29 Out for deliveryNew delivery attempt on the next delivery day
2025-11-28 03:16 Out for deliveryDelivery instruction changed to delivery at dhl servicepoint
2025-11-27 18:33 Returned from the route of the courier
2025-11-27 18:33 Out for deliveryDelivery instruction changed to delivery at dhl servicepoint
2025-11-27 18:27 Out for deliveryDelivery instruction changed to delivery at dhl servicepoint
2025-11-27 16:52 Out for deliveryWe missed each other we will forward your parcel to a dhl servicepoint
2025-11-27 16:48 Out for deliveryWe missed each other new attempt on the next delivery day
2025-11-27 10:45 Out for deliveryOut for delivery with the courier
2025-11-27 10:42 Handed over to the courier
2025-11-27 10:32 Entered into handheld device of the courier
2025-11-27 07:09 Arrived at local delivery centerArrived in your region
2025-11-27 03:19 Out for deliveryDelivery planned in the route of the courier
2025-11-26 10:47 Delivery planned at the cityhub
2025-11-26 10:42 Received by local delivery companyProcessed at the sorting center
2025-11-25 10:09 Shipment on the wayParcel outbound from transit center
2025-11-24 18:27 Arrived in transit country/regionArrive in transit center
2025-11-24 14:02 Import customs clearance completeReleased from customs: customs cleared.
2025-11-24 12:02 Arrived at linehaul officeArrival to the destination airport
2025-11-24 02:24 Departed from departure country/regionDeparture from the original airport
2025-11-23 21:47 Leaving from departure country/regionHand over to airline.
2025-11-22 03:31 Departed from sorting centerDepart from facility to service provider.
2025-11-22 00:20 Processing at sorting centerShipment arrived at facility and measured.
2025-11-21 23:59 Processing at sorting centerShipment arrived at facility and measured.
2025-11-21 23:59 Received by logistics companyShipment picked up.
2025-11-21 20:47 DONGGUAN Depart from facility to service provider
2025-11-21 16:59 Shipment not yet received or processed
2025-11-21 16:59 Shipment not yet received or processed
2025-11-21 10:41 DONGGUAN Shipment arrived
2025-11-20 11:25 Shipment info receivedParcel information received
2025-11-20 11:25 Parcel information received
======================================
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AI历史分析结果
检测语言：nl
最新客户消息翻译
再见
从我的 iPhone 发送
对话统计
总消息：1 条 |
客户：1 条 |
客服：0 条 |
下轮次：1
解析时间：2026-03-20T10:12:50.138277
类型判断结果
多重操作列表:
据贸易公平原则，在您收到退款后，商品所有权应归还商家 (手动)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：Exception | days_update=102 | Delivery attempt unsuccessfulReturned to sender
reasoning：
发送状态
last_send_status：success
last_send_at：2026-03-20T03:45:45Z
流水线状态
pipeline_status：COMPLETED
pipeline_at：
英文话术
中文话术
目标语种话术
Dear Customer,
您好！
我们注意到您的订单退款已通过银行拒付程序处理完成。然而，物流数据显示该包裹已成功送达。
根据贸易公平原则，在您收到退款后，商品所有权应归还商家。我们理解您对运费的顾虑，但由于该笔交易已由银行强制关账，我们目前的系统权限已无法产生额外的物流报销费用。
建议方案： 您可以使用最经济的邮寄方式（带有追踪号）将产品寄回。这不仅能帮我们平账，也能确保您的信誉记录在案。
期待您的理解与支持。
Best regards,
Lin
物流详情
物流状态：Exception
最新日期：2025-12-08
停更天数：102
查看物流文本
Number: LP1000019690680CN
Package status: Expired (120 Days)
Country: CN -> NL
VYANG 维央:
2025-12-08 13:08 Delivery attempt unsuccessfulReturned to sender
2025-12-06 22:17 Ready to send to the sorting center
2025-12-06 16:02 Returned from the route of the courier
2025-12-06 10:45 Picked up by the courier
2025-12-05 23:05 Delivery attempt unsuccessfulNot collected at dhl servicepoint by the recipient return to sender
2025-11-28 12:27 Arrived at pick-up point. Package available for collection.Parcel delivered at dhl servicepoint and is ready for collection
2025-11-28 11:08 Internal event - parcel not ready for collection at dhl servicepoint
2025-11-28 10:54 Out for deliveryOut for delivery with the courier
2025-11-28 10:51 Handed over to the courier
2025-11-28 10:39 Entered into handheld device of the courier
2025-11-28 06:32 Arrived at local delivery centerArrived in your region
2025-11-28 03:29 Out for deliveryDelivery planned in the route of the courier
2025-11-28 03:29 Out for deliveryNew delivery attempt on the next delivery day
2025-11-28 03:16 Out for deliveryDelivery instruction changed to delivery at dhl servicepoint
2025-11-27 18:33 Returned from the route of the courier
2025-11-27 18:33 Out for deliveryDelivery instruction changed to delivery at dhl servicepoint
2025-11-27 18:27 Out for deliveryDelivery instruction changed to delivery at dhl servicepoint
2025-11-27 16:52 Out for deliveryWe missed each other we will forward your parcel to a dhl servicepoint
2025-11-27 16:48 Out for deliveryWe missed each other new attempt on the next delivery day
2025-11-27 10:45 Out for deliveryOut for delivery with the courier
2025-11-27 10:42 Handed over to the courier
2025-11-27 10:32 Entered into handheld device of the courier
2025-11-27 07:09 Arrived at local delivery centerArrived in your region
2025-11-27 03:19 Out for deliveryDelivery planned in the route of the courier
2025-11-26 10:47 Delivery planned at the cityhub
2025-11-26 10:42 Received by local delivery companyProcessed at the sorting center
2025-11-25 10:09 Shipment on the wayParcel outbound from transit center
2025-11-24 18:27 Arrived in transit country/regionArrive in transit center
2025-11-24 14:02 Import customs clearance completeReleased from customs: customs cleared.
2025-11-24 12:02 Arrived at linehaul officeArrival to the destination airport
2025-11-24 02:24 Departed from departure country/regionDeparture from the original airport
2025-11-23 21:47 Leaving from departure country/regionHand over to airline.
2025-11-22 03:31 Departed from sorting centerDepart from facility to service provider.
2025-11-22 00:20 Processing at sorting centerShipment arrived at facility and measured.
2025-11-21 23:59 Processing at sorting centerShipment arrived at facility and measured.
2025-11-21 23:59 Received by logistics companyShipment picked up.
2025-11-21 20:47 DONGGUAN Depart from facility to service provider
2025-11-21 16:59 Shipment not yet received or processed
2025-11-21 16:59 Shipment not yet received or processed
2025-11-21 10:41 DONGGUAN Shipment arrived
2025-11-20 11:25 Shipment info receivedParcel information received
2025-11-20 11:25 Parcel information received
======================================
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