工单 #44939

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创建:2026-03-20T02:10:48Z | 更新:2026-03-23T07:25:27Z

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运单号(可手动覆盖)
物流查询 fc(自动/可空)
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订单字段

姓名:晓琳
订单号:#2216
物流单号:RELRL5QH6CN6
店铺:Eb-英国
产品:雷达
金额:118.99 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-19
更新天数:1天
状态摘要
InTransit | days_update=1 | InTransit Custom clearance completed
查看物流详细信息
Number:  RELRL5QH6CN6
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-19 20:34 InTransit Custom clearance completed
2026-03-19 18:00 Parcel arrives at Airport Parcel Arrival
2026-03-19 18:00 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-17 12:56 Parcel is leaving Airport, Parcel Leaving Port
2026-03-17 12:56 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-17 12:56 Parcel is leaving Airport Parcel Leaving Port
2026-03-16 21:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-16 21:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-16 11:30 InTransit Customs declaration completed
2026-03-16 11:30 Customs declaration completed
2026-03-16 02:28 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-16 02:28 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-15 21:08 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-15 21:08 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-15 15:34 DONGGUAN Depart from facility to service provider
2026-03-15 11:16 DONGGUAN Shipment arrived
2026-03-14 10:54 Order details received
2026-03-14 10:54 Parcel information received
2026-03-14 10:54 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
早上好

我理解它正在运输途中,但我支付了快递费用,预计的送达时间是 19/03/114,但现在又要再等 5/12 天,这不可接受,因为这不是我们约定的。因此我将联系我的信用卡提供商。

谢谢

ChabyrBanoo

来自我的 iPhone 发送
对话统计
总消息:5 条 | 客户:3 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-23T13:59:06.089000

类型判断结果

多重操作列表:
支付了加急费但未优先送达 (解释)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | InTransit Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T07:25:26Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hello,
I understand your frustration with the delivery timing, and I appreciate you bringing this to our attention.
Just to clarify - the premium shipping fee you paid ensures your package receives priority handling and expedited processing at our warehouse. Unfortunately, once your package is in transit with the carrier, delays can occasionally occur due to factors outside our control, such as weather conditions or logistical challenges in the delivery network.
We sincerely apologize for any inconvenience this has caused and truly value your patience and understanding.
Best regards,

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-19
停更天数:1
查看物流文本
Number:  RELRL5QH6CN6
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-19 20:34 InTransit Custom clearance completed
2026-03-19 18:00 Parcel arrives at Airport Parcel Arrival
2026-03-19 18:00 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-17 12:56 Parcel is leaving Airport, Parcel Leaving Port
2026-03-17 12:56 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-17 12:56 Parcel is leaving Airport Parcel Leaving Port
2026-03-16 21:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-16 21:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-16 11:30 InTransit Customs declaration completed
2026-03-16 11:30 Customs declaration completed
2026-03-16 02:28 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-16 02:28 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-15 21:08 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-15 21:08 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-15 15:34 DONGGUAN Depart from facility to service provider
2026-03-15 11:16 DONGGUAN Shipment arrived
2026-03-14 10:54 Order details received
2026-03-14 10:54 Parcel information received
2026-03-14 10:54 Parcel Data Received
======================================
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