工单 #44717

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创建:2026-03-20T02:10:49Z | 更新:2026-03-20T07:48:51Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1774
物流单号:LP1000004622801CN
店铺:S-瑞典
产品:蓝牙耳机-银色
金额:1199.0 SEK
物流信息
物流状态:Delivered
最新日期:2025-08-28
更新天数:204天
状态摘要
Delivered | days_update=204 | SE[SE] Package delivered,Paketet har levererats till din brevlåda/postfack
查看物流详细信息
Number:  LP1000004622801CN
Package status:  Delivered (9 Days)
Country:  CN -> SE
VYANG 维央:
2025-08-28 09:42 SE[SE] Package delivered,Paketet har levererats till din brevlåda/postfack
2025-08-28 07:22 SE[SE] Received by local delivery company,Paketet förbereds för leverans
2025-08-25 16:32 Awaiting for transit to final delivery officeParcel outbound from transit center
2025-08-24 16:56 Arrived in transit country/regionArrive in transit center
2025-08-24 16:25 Import customs clearance completeReleased from customs: customs cleared.
2025-08-24 14:25 Arrival to the destination airport
2025-08-23 23:39 Departed from departure country/regionDeparture from the original airport
2025-08-23 20:18 Leaving from departure country/regionHand over to airline.
2025-08-20 16:27 Departed from sorting centerDepart from facility to service provider.
2025-08-20 08:12 Departed from sorting centerDepart from facility to service provider.
2025-08-20 01:50 Processing at sorting centerShipment arrived at facility and measured.
2025-08-20 01:22 Processing at sorting centerShipment arrived at facility and measured.
2025-08-20 01:22 Received by logistics companyShipment picked up.
2025-08-19 21:31 SHENZHEN Depart from facility to service provider
2025-08-19 19:34 SHENZHEN Shipment arrived
2025-08-19 19:22 SE[SE] Paketet har aviserats, men ännu inte lämnats in till citymail
2025-08-19 10:56 Shipment info receivedParcel information received
2025-08-19 10:56 Parcel information received
======================================
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AI历史分析结果

检测语言:sv
最新客户消息翻译
图片包含在我昨天发送的邮件中,也包含在这封回复邮件中。

这是我绝对的最后回复。

此事项已结束处理!!!
对话统计
总消息:4 条 | 客户:3 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-20T14:23:59.321640

类型判断结果

多重操作列表:
据贸易公平原则,在您收到退款后,商品所有权应归还商家 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=204 | SE[SE] Package delivered,Paketet har levererats till din brevlåda/postfack
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-20T07:48:50Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Kära kund,

Hej!

Vi har lagt märke till att din orderåterbetalning har bearbetats och avslutats genom bankens avvisningsförfarande. Dock visar logistiken att paketet har levererats framgångsrikt.

Enligt principen om rättvis handel bör äganderätten till varan återgå till säljaren när du har mottagit återbetalningen. Vi förstår din oro gällande fraktkostnaden, men eftersom transaktionen redan har stängts tvångsmässigt av banken, har vi för närvarande inte systembehörighet att generera några ytterligare logistiska ersättningskostnader.

Föreslagen lösning: Du kan använda det mest kostnadseffektiva fraktsättet (med spårningsnummer) för att skicka tillbaka produkten. Detta kan inte bara hjälpa oss att balansera kontot, utan även säkerställa att din kreditinformation registreras korrekt.

Vi ser fram emot din förståelse och ditt stöd.

Med vänliga hälsningar,
Lin

物流详情

物流状态:Delivered
最新日期:2025-08-28
停更天数:204
查看物流文本
Number:  LP1000004622801CN
Package status:  Delivered (9 Days)
Country:  CN -> SE
VYANG 维央:
2025-08-28 09:42 SE[SE] Package delivered,Paketet har levererats till din brevlåda/postfack
2025-08-28 07:22 SE[SE] Received by local delivery company,Paketet förbereds för leverans
2025-08-25 16:32 Awaiting for transit to final delivery officeParcel outbound from transit center
2025-08-24 16:56 Arrived in transit country/regionArrive in transit center
2025-08-24 16:25 Import customs clearance completeReleased from customs: customs cleared.
2025-08-24 14:25 Arrival to the destination airport
2025-08-23 23:39 Departed from departure country/regionDeparture from the original airport
2025-08-23 20:18 Leaving from departure country/regionHand over to airline.
2025-08-20 16:27 Departed from sorting centerDepart from facility to service provider.
2025-08-20 08:12 Departed from sorting centerDepart from facility to service provider.
2025-08-20 01:50 Processing at sorting centerShipment arrived at facility and measured.
2025-08-20 01:22 Processing at sorting centerShipment arrived at facility and measured.
2025-08-20 01:22 Received by logistics companyShipment picked up.
2025-08-19 21:31 SHENZHEN Depart from facility to service provider
2025-08-19 19:34 SHENZHEN Shipment arrived
2025-08-19 19:22 SE[SE] Paketet har aviserats, men ännu inte lämnats in till citymail
2025-08-19 10:56 Shipment info receivedParcel information received
2025-08-19 10:56 Parcel information received
======================================
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