工单 #44146

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创建:2026-03-20T02:10:50Z | 更新:2026-03-20T10:37:18Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2949
物流单号:H01SRA0053408867
店铺:VA-英国
产品:白色电子相框-英规
金额:139.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-01-06
更新天数:73天
状态摘要
Delivered | days_update=73 | Delivered We've delivered your parcel to a secure location at the delivery address
查看物流详细信息
Number:  H01SRA0053408867
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-01-06 23:12 Delivered We've delivered your parcel to a secure location at the delivery address
2026-01-06 21:26 Your local courier will deliver your parcel between 14:00 and 16:00 today
2026-01-06 20:25 Your parcel is on its way to you today
2026-01-06 12:07 DeliveryTried We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery
2026-01-06 12:07 We're sorry your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery
2026-01-06 01:21 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-06 01:21 Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-05 02:20 We're processing your parcel at our hub
2026-01-05 02:20 InTransit We're processing your parcel at our hub
2026-01-04 17:51 Custom clearance completed
2026-01-04 04:06 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-04 04:06 Parcel arrives at Airport Parcel Arrival
2026-01-02 18:10 Parcel is leaving Airport Parcel Leaving Port
2026-01-01 15:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-01-01 12:00 Customs declaration completed
2026-01-01 01:41 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-12-31 22:34 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-12-31 22:34 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-31 20:13 DONGGUAN Depart from facility to service provider
2025-12-31 11:19 DONGGUAN Shipment arrived
2025-12-29 19:25 We've collected your parcel
2025-12-29 14:30 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2025-12-29 14:30 Parcel Data Received
2025-12-29 11:38 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
我所拥有的送货照片证据上没有显示我的地址。我再次重申,我没有收到货物,当我向Evri询问他们将货物送到哪里时,他们没有回应我的请求。正如我在之前的邮件中所说,我不会支付我未收到的货物,也无法退回未送达我地址的货物。

林赛·肖
对话统计
总消息:4 条 | 客户:3 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-20T18:10:23.545863

类型判断结果

多重操作列表:
H01SRA0053408867签收证明这边反馈申请,有结果会告知您 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=73 | Delivered We've delivered your parcel to a secure location at the delivery address
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-20T10:37:17Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We have submitted the delivery confirmation request for the package with tracking number H01SRA0053408867 and it is currently being followed up. We will inform you as soon as we receive the results. Thank you for your patience, and we look forward to providing you with a satisfactory response as soon as possible.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-01-06
停更天数:73
查看物流文本
Number:  H01SRA0053408867
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-01-06 23:12 Delivered We've delivered your parcel to a secure location at the delivery address
2026-01-06 21:26 Your local courier will deliver your parcel between 14:00 and 16:00 today
2026-01-06 20:25 Your parcel is on its way to you today
2026-01-06 12:07 DeliveryTried We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery
2026-01-06 12:07 We're sorry your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery
2026-01-06 01:21 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-06 01:21 Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-05 02:20 We're processing your parcel at our hub
2026-01-05 02:20 InTransit We're processing your parcel at our hub
2026-01-04 17:51 Custom clearance completed
2026-01-04 04:06 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-04 04:06 Parcel arrives at Airport Parcel Arrival
2026-01-02 18:10 Parcel is leaving Airport Parcel Leaving Port
2026-01-01 15:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-01-01 12:00 Customs declaration completed
2026-01-01 01:41 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-12-31 22:34 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-12-31 22:34 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-31 20:13 DONGGUAN Depart from facility to service provider
2025-12-31 11:19 DONGGUAN Shipment arrived
2025-12-29 19:25 We've collected your parcel
2025-12-29 14:30 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2025-12-29 14:30 Parcel Data Received
2025-12-29 11:38 Parcel information received
======================================
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