工单 #45109

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创建:2026-03-20T09:00:25Z | 更新:2026-03-23T10:45:57Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1095
物流单号:4PX3002551802918CN
店铺:Nex-新西兰
产品:金色12号戒指
金额:259.0 NZD
物流信息
物流状态:Delivered
最新日期:2026-03-18
更新天数:2天
状态摘要
Delivered | days_update=2 | PREBBLETON/LINCOLN/LONGHURST (CHC) Delivered
查看物流详细信息
Number:  4PX3002551802918CN
Package status:  Delivered (8 Days)
Country:  CN -> NZ
VYANG 维央:
2026-03-18 08:50 PREBBLETON/LINCOLN/LONGHURST (CHC) Delivered
2026-03-18 06:15 PREBBLETON/LINCOLN/LONGHURST (CHC) On courier vehicle for delivery
2026-03-15 13:23 Auckland Your parcel is in transit to delivery depot
2026-03-15 10:17 Airport (MKC) Picked up
2026-03-15 08:17 Handed over to final mile carrier.
2026-03-15 08:16 Customs cleared in NZ
2026-03-14 12:23 Customs Data processed– shipment on route to destination country
2026-03-14 12:23 Customs Data received – shipment on route to destination country
2026-03-13 13:56 Arrival to the destination airport
2026-03-12 21:49 Departure from the original airport
2026-03-12 03:00 Hand over to airline.
2026-03-11 08:11 Nancheng Depart from facility to service provider.
2026-03-11 05:04 Tracking number allocated & order ready
2026-03-11 00:10 Nancheng Shipment arrived at facility and measured.
2026-03-11 00:04 Nancheng Shipment arrived at facility and measured.
2026-03-11 00:04 Nancheng Shipment picked up.
2026-03-10 20:49 DONGGUAN Depart from facility to service provider
2026-03-10 15:03 DONGGUAN Shipment arrived
2026-03-08 14:31 Parcel information received
2026-03-08 14:31 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
是的,谢谢,这可以。

玛丽·汉森(博士)
商务经理

基督城正畸有限公司

皮克顿大道91号1层

里卡顿

基督城 8011
对话统计
总消息:6 条 | 客户:4 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-23T18:09:42.868340

类型判断结果

多重操作列表:
提供折扣码 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=2 | PREBBLETON/LINCOLN/LONGHURST (CHC) Delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T10:45:55Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you for your patience and support. As a gesture of our appreciation, we would like to offer you a special discount for your next purchase.

You can use the discount code to place a new order for a ring of the correct size.

You can use the following discount code to get 80% OFF your order:

Discount Code:  mar80
Simply enter this code at checkout to apply the savings. We look forward to serving you again and ensuring you have a great experience with us.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-18
停更天数:2
查看物流文本
Number:  4PX3002551802918CN
Package status:  Delivered (8 Days)
Country:  CN -> NZ
VYANG 维央:
2026-03-18 08:50 PREBBLETON/LINCOLN/LONGHURST (CHC) Delivered
2026-03-18 06:15 PREBBLETON/LINCOLN/LONGHURST (CHC) On courier vehicle for delivery
2026-03-15 13:23 Auckland Your parcel is in transit to delivery depot
2026-03-15 10:17 Airport (MKC) Picked up
2026-03-15 08:17 Handed over to final mile carrier.
2026-03-15 08:16 Customs cleared in NZ
2026-03-14 12:23 Customs Data processed– shipment on route to destination country
2026-03-14 12:23 Customs Data received – shipment on route to destination country
2026-03-13 13:56 Arrival to the destination airport
2026-03-12 21:49 Departure from the original airport
2026-03-12 03:00 Hand over to airline.
2026-03-11 08:11 Nancheng Depart from facility to service provider.
2026-03-11 05:04 Tracking number allocated & order ready
2026-03-11 00:10 Nancheng Shipment arrived at facility and measured.
2026-03-11 00:04 Nancheng Shipment arrived at facility and measured.
2026-03-11 00:04 Nancheng Shipment picked up.
2026-03-10 20:49 DONGGUAN Depart from facility to service provider
2026-03-10 15:03 DONGGUAN Shipment arrived
2026-03-08 14:31 Parcel information received
2026-03-08 14:31 Parcel information received
======================================
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