Case #1610

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1076

物流单号：ZC57816628499

店铺：Riv-爱尔兰

产品：条形音响-黑色

金额：189.0 EUR

物流信息

物流状态：Delivered

最新日期：2026-03-21

更新天数：2天

状态摘要

Delivered | days_update=2 | RIDGELY MD 21660 Delivered, Left with Individual

查看物流详细信息

Number:  ZC57816628499
Package status:  Delivered (12 Days)
Country:  CN -> US
VYANG 维央:
2026-03-21 14:52 RIDGELY MD 21660 Delivered, Left with Individual
2026-03-21 07:17 RIDGELY MD 21660 Out for Delivery
2026-03-21 07:06 RIDGELY MD 21660 Arrived at Post Office
2026-03-21 07:04 RIDGELY MD 21660 Arrived at USPS Facility
2026-03-21 06:27 EASTON MD DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-20 18:30 EASTON MD DISTRIBUTION CENTER In Transit to Next Facility, Arriving Late
2026-03-20 00:00 In Transit to Next Facility
2026-03-19 18:30 EASTON MD DISTRIBUTION CENTER In Transit to Next Facility, Arriving Late
2026-03-17 18:30 EASTON MD DISTRIBUTION CENTER In Transit to Next Facility, Arriving Late
2026-03-16 18:30 EASTON MD DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-03-16 17:39 In Transit to Next Facility
2026-03-16 17:04 WASHINGTON DC DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-16 11:49 WASHINGTON DC DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-03-16 06:55 QUEENS NY DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-15 22:38 QUEENS NY DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-03-15 16:22 New York NY USA Departed New York station
2026-03-14 19:15 New York NY USA Arrive at New York station
2026-03-14 17:00 New York NY USA Released from customs: customs cleared.
2026-03-14 00:26 New York NY USA Arrived at destination airport
2026-03-12 20:49 HK international airport Next stop New York airport
2026-03-11 16:50 HK international airport Arrived at the International airport
2026-03-11 07:11 SHENZHEN Depart from facility to service provider
2026-03-10 22:58 SHENZHEN Packaged
2026-03-10 03:38 SHENZHEN Shipment arrived
2026-03-10 03:15 JAMAICA NY 11434 Shipping Label Created, USPS Awaiting Item
2026-03-09 19:18 DONGGUAN Depart from facility to service provider
2026-03-09 16:45 DONGGUAN Shipment arrived
2026-03-07 12:41 Parcel information received
2026-03-07 12:41 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

产品不工作 (索取视频)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=2 | RIDGELY MD 21660 Delivered, Left with Individual

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-23T02:47:01Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We're sorry to hear you're having trouble with your product. Could you please send us a video showing the issue? This will help us determine if it's a product defect or if we can help you with the setup.
We'll review your video and respond within 24 hours.
Important: Please don't return the item until we provide you with the correct return address. The address on the package is not for returns.

Best regards,
Lin

物流详情