Case #1622

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#4465

物流单号：LP1000037312717CN

店铺：S-加拿大

产品：电动剃须刀-黑色

金额：159.0 CAD

物流信息

物流状态：Delivered

最新日期：2026-03-05

更新天数：18天

状态摘要

Delivered | days_update=18 | Package deliveredDelivered

查看物流详细信息

Number:  LP1000037312717CN
Package status:  Delivered (7 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-05 11:44 Package deliveredDelivered
2026-03-05 09:49 Out for deliveryItem out for delivery
2026-03-05 06:34 Received by local delivery companyItem processed
2026-03-05 06:34 Expected delivery date updated
2026-03-04 21:50 Received by local delivery companyItem in transit
2026-03-04 19:25 Import customs clearance completeCleared customs
2026-03-04 18:50 Received by local delivery companyItem processed
2026-03-04 17:16 Expected delivery date updated
2026-03-04 14:25 Import customs clearance completeItem was released by customs and is now with canada post for processing
2026-03-04 07:59 Arrived at customsCollected from airport terminal
2026-03-03 20:31 Arrived at linehaul officeArrival to the destination airport
2026-03-03 10:10 Departed from departure country/regionUplifted from transshipment hub
2026-03-03 10:05 Departed from departure country/regionDeparture from the original airport
2026-03-03 01:10 Expected delivery date updated
2026-03-03 01:08 Electronic information submitted by shipper
2026-03-03 01:05 Leaving from departure country/regionHand over to airline.
2026-03-02 11:32 Shipping information received
2026-03-01 08:24 Departed from sorting centerDepart from facility to service provider.
2026-03-01 02:28 Processing at sorting centerShipment arrived at facility and measured.
2026-03-01 02:25 Processing at sorting centerShipment arrived at facility and measured.
2026-03-01 02:25 Received by logistics companyShipment picked up.
2026-02-28 20:40 DONGGUAN Depart from facility to service provider
2026-02-28 13:45 DONGGUAN Shipment arrived
2026-02-27 10:13 Shipment info receivedParcel information received
2026-02-27 10:13 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=18 | Package deliveredDelivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-23T02:47:07Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情