工单 #45701

返回工单列表
创建:2026-03-23T02:16:29Z | 更新:2026-03-24T02:47:07Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2222
物流单号:RELRKVT112GG
店铺:Luv-英国
产品:骨传导耳机-红色
金额:118.99 GBP
物流信息
物流状态:InfoReceived
最新日期:2026-03-22
更新天数:1天
状态摘要
InfoReceived | days_update=1 | Parcel information received
查看物流详细信息
Number:  RELRKVT112GG
Package status:  InfoReceived (0 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-22 11:45 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
收货地址

49b Northdown 街

伦敦

N1 9BL

发自我的 iPhone

Mitzi Davidson
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-24T10:09:22.653223

类型判断结果

多重操作列表:
告知我们已经收到地址,正在联系仓库尝试发货 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InfoReceived | days_update=1 | Parcel information received
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-24T02:47:04Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you for providing your address. We have received it and are now coordinating with our warehouse to arrange shipment for your order.
We will notify you as soon as the package is dispatched and provide you with the tracking number.
If you have any further questions, feel free to contact us.

Best regards,
Lin

物流详情

物流状态:InfoReceived
最新日期:2026-03-22
停更天数:1
查看物流文本
Number:  RELRKVT112GG
Package status:  InfoReceived (0 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-22 11:45 Parcel information received
======================================
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