Case #1629

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操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#4448

物流单号：ZC59021995299

店铺：VA-美国

产品：无人机电池-GPS

金额：316.99 USD

物流信息

物流状态：InTransit

最新日期：2026-03-08

更新天数：15天

状态摘要

InTransit | days_update=15 | In Transit to Next Facility

查看物流详细信息

Number:  ZC59021995299
Package status:  InTransit (28 Days)
Country:  CN -> US
VYANG 维央:
2026-03-08 18:00 In Transit to Next Facility
2026-03-08 18:00 USPS Facility 目的地转运【USPS Facility】
2026-03-08 07:10 In Transit to Next Facility
2026-03-08 07:10 USPS Facility 目的地转运【USPS Facility】
2026-03-07 15:34 LOS ANGELES CA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-07 15:34 LOS ANGELES CA DISTRIBUTION CENTER 邮件离开处理中心【US Colorado 】
2026-03-07 03:20 LOS ANGELES CA DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-03-07 03:20 LOS ANGELES CA DISTRIBUTION CENTER 邮件到达处理中心【US Colorado 】
2026-03-07 00:59 SAN DIEGO CA DISTRIBUTION CENTER 邮件离开处理中心【US Colorado 】
2026-03-07 00:59 SAN DIEGO CA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-06 17:06 Delayed in transit to destination
2026-03-06 17:06 Montrose 目的地转运【Montrose】
2026-03-01 20:58 US 邮件到达处理中心【US Colorado US】
2026-03-01 20:58 US The parcel arrived at the processing center
2026-03-01 02:27 HK The flight has taken off from its origin
2026-02-28 07:41 HK Parcel customs clearance completed
2026-02-28 07:41 广州市 出口清关完成【广州市】
2026-02-27 06:52 HK The package has arrived at the processing center
2026-02-27 06:52 HK 邮件到达处理中心【HK】
2026-02-26 13:29 SZ 邮件离开处理中心【SZ】
2026-02-26 13:29 SZ The parcel depart the processing center SZ
2026-02-26 10:36 广州市 启运【广州市】
2026-02-25 21:30 SZ 邮件到达处理中心【SZ】
2026-02-25 21:30 SZ The package has arrived at the processing center
2026-02-25 14:36 广州市 出口清关完成【广州市】
2026-02-24 22:25 Treatment station The package leaves the processing center
2026-02-24 18:45 东莞市 邮件离开【东莞市国际公司直属国际营业部】，正在发往【广商中心】
2026-02-24 18:44 东莞市 邮件离开处理中心【东莞市】
2026-02-24 18:43 东莞市 邮件到达处理中心【东莞市】
2026-02-24 18:42 东莞市 邮件已在【东莞市国际公司直属国际营业部】完成分拣，准备发出
2026-02-24 18:21 东莞市 中国邮政已收取邮件
2026-02-24 02:44 Treatment station The package has arrived at the processing center
2026-02-23 18:52 DONGGUAN Depart from facility to service provider
2026-02-23 13:44 DONGGUAN Shipment arrived
2026-02-22 01:51 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

安排退款 (告知金额及到账时效)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：InTransit | days_update=15 | In Transit to Next Facility

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-24T09:12:19Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Hi,
We've processed a refund of 316.99 USD for your order #4448 You should receive it within 5-10 business days. Please let us know if you don't receive it by then.
Thanks for your understanding.
Best regards,

Best regards,
Lin

物流详情