工单 #45697

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创建:2026-03-23T02:16:29Z | 更新:2026-03-23T02:47:13Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
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AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#2783
物流单号:JD0002234322351241
店铺:E-英国
产品:望远镜-绿色
金额:139.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-02-26
更新天数:25天
状态摘要
Delivered | days_update=25 | GATWICK SERVICE CENTRE (YODEL) Delivered, Your parcel has been delivered to a safe place (Front Porch)
查看物流详细信息
Number:  JD0002234322351241
Package status:  Delivered (6 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-26 20:52 GATWICK SERVICE CENTRE (YODEL) Delivered, Your parcel has been delivered to a safe place (Front Porch)
2026-02-26 18:24 GATWICK SERVICE CENTRE (YODEL) Your parcel is with one of our drivers for delivery (due between 11:43 - 13:43)
2026-02-26 18:24 GATWICK SERVICE CENTRE (YODEL) DeliveryReady, Your parcel is with one of our drivers for delivery (due between 11:43 - 13:43)
2026-02-26 18:24 GATWICK SERVICE CENTRE (YODEL) We have your parcel. Please check back for updates
2026-02-26 07:44 GATWICK SERVICE CENTRE (YODEL) InTransit, Your parcel has arrived at your delivery depot
2026-02-26 07:44 GATWICK SERVICE CENTRE (YODEL) Your parcel has arrived at your delivery depot
2026-02-25 19:36 HATFIELD TERMINAL Your parcel is at our national hub
2026-02-25 19:36 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-02-25 02:22 InTransit Custom clearance completed
2026-02-25 02:22 Custom clearance completed
2026-02-24 22:03 Parcel arrives at Airport Parcel Arrival
2026-02-24 10:04 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-24 10:04 Parcel is leaving Airport Parcel Leaving Port
2026-02-24 10:04 Parcel is leaving Airport, Parcel Leaving Port
2026-02-23 15:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-23 14:00 Customs declaration completed
2026-02-23 04:16 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-22 18:45 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-22 18:45 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-22 15:44 DONGGUAN Depart from facility to service provider
2026-02-22 14:20 DONGGUAN Shipment arrived
2026-02-22 03:05 YODEL We have your parcel. Please check back for updates
2026-02-21 02:45 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-21 02:41 GATWICK SERVICE CENTRE (YODEL) We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-20 23:13 Parcel information received
2026-02-20 23:13 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
来自客户的信息

嗨
支持,

您的商店
Evoluir
收到来自客户的消息

邮箱:kevhayes95@gmail.com

姓名:Kevin

电话:

您的消息:嗨,
最近买了你们的望远镜,非常满意。我想知道你们是否出售三脚架或其他配件?或者是否有适用于它们的三脚架?谢谢!

2026-03-22 01:58:12
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-23T10:16:47.770835

类型判断结果

多重操作列表:
叫客户等待 (高单量)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=25 | GATWICK SERVICE CENTRE (YODEL) Delivered, Your parcel has been delivered to a safe place (Front Porch)
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T02:47:12Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for bringing this to our attention.
We've forwarded your issue to our team for review. Due to high volume, it may take up to 24 hours to get back to you with a solution.
Feel free to reach out if you have any questions.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-02-26
停更天数:25
查看物流文本
Number:  JD0002234322351241
Package status:  Delivered (6 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-26 20:52 GATWICK SERVICE CENTRE (YODEL) Delivered, Your parcel has been delivered to a safe place (Front Porch)
2026-02-26 18:24 GATWICK SERVICE CENTRE (YODEL) Your parcel is with one of our drivers for delivery (due between 11:43 - 13:43)
2026-02-26 18:24 GATWICK SERVICE CENTRE (YODEL) DeliveryReady, Your parcel is with one of our drivers for delivery (due between 11:43 - 13:43)
2026-02-26 18:24 GATWICK SERVICE CENTRE (YODEL) We have your parcel. Please check back for updates
2026-02-26 07:44 GATWICK SERVICE CENTRE (YODEL) InTransit, Your parcel has arrived at your delivery depot
2026-02-26 07:44 GATWICK SERVICE CENTRE (YODEL) Your parcel has arrived at your delivery depot
2026-02-25 19:36 HATFIELD TERMINAL Your parcel is at our national hub
2026-02-25 19:36 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-02-25 02:22 InTransit Custom clearance completed
2026-02-25 02:22 Custom clearance completed
2026-02-24 22:03 Parcel arrives at Airport Parcel Arrival
2026-02-24 10:04 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-24 10:04 Parcel is leaving Airport Parcel Leaving Port
2026-02-24 10:04 Parcel is leaving Airport, Parcel Leaving Port
2026-02-23 15:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-23 14:00 Customs declaration completed
2026-02-23 04:16 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-22 18:45 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-22 18:45 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-22 15:44 DONGGUAN Depart from facility to service provider
2026-02-22 14:20 DONGGUAN Shipment arrived
2026-02-22 03:05 YODEL We have your parcel. Please check back for updates
2026-02-21 02:45 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-21 02:41 GATWICK SERVICE CENTRE (YODEL) We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-20 23:13 Parcel information received
2026-02-20 23:13 Parcel Data Received
======================================
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