工单 #45695

返回工单列表
创建:2026-03-23T02:16:29Z | 更新:2026-03-23T10:45:57Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2488
物流单号:4PX3002589189975CN
店铺:Ele-德国
产品:黑色面罩
金额:189.0 EUR
物流信息
物流状态:InfoReceived
最新日期:2026-03-22
更新天数:1天
状态摘要
InfoReceived | days_update=1 | Parcel information received
查看物流详细信息
Number:  4PX3002589189975CN
Package status:  InfoReceived (0 Days)
Country:  CN -> DE
VYANG 维央:
2026-03-22 11:45 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
谢谢你的理解。:)
对话统计
总消息:5 条 | 客户:3 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-23T18:09:42.940472

类型判断结果

多重操作列表:
表达感谢 (感谢购买与耐心)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InfoReceived | days_update=1 | Parcel information received
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T10:45:56Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you very much for your patience and for choosing to shop with us. We truly appreciate your support.
Please feel free to contact us with any questions you may have.
We wish you all the best and hope you have a wonderful day!
Best regards,

Best regards,
Lin

物流详情

物流状态:InfoReceived
最新日期:2026-03-22
停更天数:1
查看物流文本
Number:  4PX3002589189975CN
Package status:  InfoReceived (0 Days)
Country:  CN -> DE
VYANG 维央:
2026-03-22 11:45 Parcel information received
======================================
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