工单 #45694

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创建：2026-03-23T02:16:29Z | 更新：2026-03-24T02:47:05Z

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工单ID（用于发送回复）
客户邮箱
运单号（可手动覆盖）
物流查询 fc（自动/可空）
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名：晓琳
订单号：#1392
物流单号：ZC59760184399
店铺：BR-美国
产品：降噪耳塞-黑色
金额：89.0 USD
物流信息
物流状态：InTransit
最新日期：2026-03-20
更新天数：3天
状态摘要
InTransit | days_update=3 | Los Angeles USA Arrived at destination airport
查看物流详细信息 
Number:  ZC59760184399
Package status:  InTransit (6 Days)
Country:  CN -> US
VYANG 维央:
2026-03-20 21:17 Los Angeles USA Arrived at destination airport
2026-03-20 03:01 HK international airport Next stop Los Angeles Airport
2026-03-19 16:00 HK international airport Arrived at the International airport
2026-03-19 08:15 SHENZHEN Depart from facility to service provider
2026-03-18 03:54 SHENZHEN Packaged
2026-03-17 23:20 SHENZHEN Shipment arrived
2026-03-17 19:38 DONGGUAN Depart from facility to service provider
2026-03-17 18:37 DONGGUAN Shipment arrived
2026-03-15 12:17 Parcel information received
2026-03-15 12:17 Parcel information received
======================================
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AI历史分析结果

检测语言：en
最新客户消息翻译
感谢您的回复。非常感激。

Ken Shaw
对话统计
总消息：3 条 | 客户：2 条 | 客服：1 条 | 下轮次：2
解析时间：2026-03-24T10:09:23.681084

类型判断结果

多重操作列表:
表达感谢 (感谢购买与耐心)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：InTransit | days_update=3 | Los Angeles USA Arrived at destination airport
reasoning：

      

      

        
        
      

      
        

          
          

            手动选择类型（按分类）
          

          
          
          

              
              
          


          
          

              
              

                
              

          


          
          

          

            
            
          

        

        
      
    

  


  

    
发送状态

    
last_send_status：success

    
last_send_at：2026-03-24T02:47:04Z

    

  


  

    
流水线状态

    
pipeline_status：COMPLETED

    
pipeline_at：

    

  


  

    

      
英文话术

      

      
    

    

      
中文话术

      

      
    

  

  
  
  

    
目标语种话术

    
Dear Customer,

Thank you very much for your patience and for choosing to shop with us. We truly appreciate your support.
Please feel free to contact us with any questions you may have.
We wish you all the best and hope you have a wonderful day!
Best regards,

Best regards,
Lin

    
  

  

  
  

    
物流详情

    
物流状态：InTransit

    
最新日期：2026-03-20

    
停更天数：3

    

      查看物流文本
      
Number:  ZC59760184399
Package status:  InTransit (6 Days)
Country:  CN -> US
VYANG 维央:
2026-03-20 21:17 Los Angeles USA Arrived at destination airport
2026-03-20 03:01 HK international airport Next stop Los Angeles Airport
2026-03-19 16:00 HK international airport Arrived at the International airport
2026-03-19 08:15 SHENZHEN Depart from facility to service provider
2026-03-18 03:54 SHENZHEN Packaged
2026-03-17 23:20 SHENZHEN Shipment arrived
2026-03-17 19:38 DONGGUAN Depart from facility to service provider
2026-03-17 18:37 DONGGUAN Shipment arrived
2026-03-15 12:17 Parcel information received
2026-03-15 12:17 Parcel information received
======================================
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