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Good afternoon, 0n 07/09/25 I purchased a digital camera for my daughter. She has recently taken it on her holidays to use and found that there are several issues.  You cannot take more than one picture without having to turn it off and on again you cannot use the view function, so we do not know if pictures are taken or not Basically, we are highly disappointed with the product. Could you tell me how to fix these issues please? Kind regards Rachel Butler

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下午好，

我于25/09/07为我的女儿购买了一台数码相机。最近她将其带到度假时使用，发现有几个问题。

无法在不开机重启的情况下拍摄多张照片。

无法使用查看功能，所以我们不知道照片是否已拍摄。

总的来说，我们对这款产品非常失望。

请问您能告诉我如何解决这些问题吗？

此致

Rachel Butler

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Dear Rachieb1976,

We're sorry to hear you're having trouble with your product. Could you please send us a video showing the issue? This will help us determine if it's a product defect or if we can help you with the setup.
We'll review your video and respond within 24 hours.
Important: Please don't return the item until we provide you with the correct return address. The address on the package is not for returns.

Best regards,
Lin

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