工单 #45685

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创建:2026-03-23T02:16:29Z | 更新:2026-03-23T03:41:20Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
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生成和发送

订单字段

姓名:晓琳
订单号:#2385
物流单号:CP958987233IE
店铺:A-爱尔兰
产品:V18吸尘器-英规
金额:269.0 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-21
更新天数:2天
状态摘要
InTransit | days_update=2 | Custom clearance completed
查看物流详细信息
Number:  CP958987233IE
Package status:  InTransit (10 Days)
Country:  CN -> IE
VYANG 维央:
2026-03-21 22:30 Custom clearance completed
2026-03-21 22:30 IE InTransit Custom clearance completed
2026-03-21 17:00 IE Parcel arrives at Airport Parcel Arrival
2026-03-21 17:00 Parcel arrives at Airport, Parcel Arrival
2026-03-21 17:00 IE InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-17 12:30 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-17 12:30 Parcel is leaving Airport Parcel Leaving Port
2026-03-17 12:30 Parcel is leaving Airport, Parcel Leaving Port
2026-03-16 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-16 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-16 15:09 Customs declaration completed
2026-03-16 15:09 InTransit Customs declaration completed
2026-03-15 02:32 InTransit We have received information about your incoming item from the sender
2026-03-15 02:32 We have received information about your incoming item from the sender
2026-03-15 01:19 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-13 22:16 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-13 22:16 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-13 15:52 DONGGUAN Depart from facility to service provider
2026-03-13 11:44 DONGGUAN Shipment arrived
2026-03-12 11:11 Parcel information received
2026-03-12 11:11 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
嗨

你能告诉我我什么时候会收到上述订单吗。

我在10天前下的订单。

谢谢

琳达

从我的 iPhone 发送
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-23T10:18:32.371472

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=2 | Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T03:41:19Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (CP958987233IE). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-21
停更天数:2
查看物流文本
Number:  CP958987233IE
Package status:  InTransit (10 Days)
Country:  CN -> IE
VYANG 维央:
2026-03-21 22:30 Custom clearance completed
2026-03-21 22:30 IE InTransit Custom clearance completed
2026-03-21 17:00 IE Parcel arrives at Airport Parcel Arrival
2026-03-21 17:00 Parcel arrives at Airport, Parcel Arrival
2026-03-21 17:00 IE InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-17 12:30 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-17 12:30 Parcel is leaving Airport Parcel Leaving Port
2026-03-17 12:30 Parcel is leaving Airport, Parcel Leaving Port
2026-03-16 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-16 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-16 15:09 Customs declaration completed
2026-03-16 15:09 InTransit Customs declaration completed
2026-03-15 02:32 InTransit We have received information about your incoming item from the sender
2026-03-15 02:32 We have received information about your incoming item from the sender
2026-03-15 01:19 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-13 22:16 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-13 22:16 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-13 15:52 DONGGUAN Depart from facility to service provider
2026-03-13 11:44 DONGGUAN Shipment arrived
2026-03-12 11:11 Parcel information received
2026-03-12 11:11 Parcel Data Received
======================================
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