工单 #45668

返回工单列表
创建:2026-03-23T02:16:30Z | 更新:2026-03-23T03:41:30Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2896
物流单号:DOFR9010075242832HD
店铺:MC-法国
产品:M8翻译耳机-黑色
金额:185.3 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-21
更新天数:2天
状态摘要
InTransit | days_update=2 | Compans InTransit, Your shipment is in process at sorting center
查看物流详细信息
Number:  DOFR9010075242832HD
Package status:  InTransit (12 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-21 18:29 Compans InTransit, Your shipment is in process at sorting center
2026-03-20 20:46 FR InTransit, Your shipment has been accepted by delivery carrier
2026-03-20 20:46 FR Your shipment has been accepted by delivery carrier
2026-03-19 15:48 InTransit Custom clearance completed
2026-03-19 15:48 Custom clearance completed
2026-03-15 09:51 Parcel arrives at Airport, Parcel Arrival
2026-03-15 09:51 Parcel arrives at Airport Parcel Arrival
2026-03-15 09:51 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-13 07:59 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 07:59 Parcel is leaving Airport Parcel Leaving Port
2026-03-13 07:59 Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 11:40 InTransit Customs declaration completed
2026-03-12 11:40 Customs declaration completed
2026-03-11 22:14 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-11 20:53 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-11 20:53 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-11 15:35 DONGGUAN Depart from facility to service provider
2026-03-11 15:32 DONGGUAN Shipment arrived
2026-03-10 12:00 Parcel information received
2026-03-10 12:00 Parcel Data Received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:fr
最新客户消息翻译
你好

到目前为止

我仍然没有收到我的订单 2896,而且没有任何消息

请告诉我送货日期

此致

Cédric Martell
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-23T10:18:39.122058

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=2 | Compans InTransit, Your shipment is in process at sorting center
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T03:41:29Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Merci pour votre patience. Nous avons confirmé que votre colis est en route (DOFR9010075242832HD). Vous pouvez suivre votre colis sur 17track.net/en.  
Faites-nous savoir si vous avez des questions !

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-21
停更天数:2
查看物流文本
Number:  DOFR9010075242832HD
Package status:  InTransit (12 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-21 18:29 Compans InTransit, Your shipment is in process at sorting center
2026-03-20 20:46 FR InTransit, Your shipment has been accepted by delivery carrier
2026-03-20 20:46 FR Your shipment has been accepted by delivery carrier
2026-03-19 15:48 InTransit Custom clearance completed
2026-03-19 15:48 Custom clearance completed
2026-03-15 09:51 Parcel arrives at Airport, Parcel Arrival
2026-03-15 09:51 Parcel arrives at Airport Parcel Arrival
2026-03-15 09:51 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-13 07:59 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 07:59 Parcel is leaving Airport Parcel Leaving Port
2026-03-13 07:59 Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 11:40 InTransit Customs declaration completed
2026-03-12 11:40 Customs declaration completed
2026-03-11 22:14 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-11 20:53 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-11 20:53 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-11 15:35 DONGGUAN Depart from facility to service provider
2026-03-11 15:32 DONGGUAN Shipment arrived
2026-03-10 12:00 Parcel information received
2026-03-10 12:00 Parcel Data Received
======================================
Powered by www.17track.net.