Case #1676

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#3706

物流单号：7321315481550210

店铺：Ele-加拿大

产品：白色面罩

金额：299.0 CAD

物流信息

物流状态：Exception

最新日期：2026-01-16

更新天数：66天

状态摘要

Exception | days_update=66 | Returned

查看物流详细信息

Number:  7321315481550210
Package status:  InTransit (71 Days)
Country:  CN -> CA
VYANG 维央:
2026-01-16 22:30 Returned
2026-01-16 22:30 Returned Returned
2026-01-13 19:13 DONGGUAN Depart from facility to service provider
2026-01-13 09:41 DONGGUAN Shipment arrived
2026-01-11 15:21 Parcel information received
2026-01-11 15:21 DataReceived Parcel Data Received
2026-01-11 15:21 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

已发货取消订单 (拦截成功)

分类: 取消订单

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Exception | days_update=66 | Returned

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-23T07:25:35Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We are pleased to inform you that we have successfully intercepted your package.
As requested, we have arranged a refund of 299.0 CAD for your order #3706. Please note that it usually takes 5 to 10 business days for the funds to appear in your original payment account, depending on your bank's processing time.
Thank you for your patience and understanding throughout this process.
If you have any further questions, please feel free to contact us.
Best regards,

Best regards,
Lin

物流详情