工单 #45645

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创建:2026-03-23T02:16:31Z | 更新:2026-03-23T03:16:58Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1118
物流单号:JD0002234322716886
店铺:Div-英国
产品:望远镜-绿色
金额:139.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-22
更新天数:1天
状态摘要
InTransit | days_update=1 | GB InTransit Custom clearance completed
查看物流详细信息
Number:  JD0002234322716886
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-22 01:00 GB InTransit Custom clearance completed
2026-03-21 11:30 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-21 11:30 GB Parcel arrives at Airport Parcel Arrival
2026-03-20 20:25 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-20 20:25 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-19 16:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-19 16:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-19 13:00 Customs declaration completed
2026-03-18 02:06 YODEL We have your parcel. Please check back for updates
2026-03-18 02:06 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-18 01:08 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-17 18:57 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-17 18:57 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-17 15:48 DONGGUAN Depart from facility to service provider
2026-03-17 02:30 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-16 19:49 DONGGUAN Shipment arrived
2026-03-16 02:29 ALFRETON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-15 12:30 Parcel information received
2026-03-15 12:30 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
尊敬的先生们:

我尚未收到关于上述订单的更新。您们的快递公司Yodel的最后一次通知说他们已经收到包裹。

那是在3月16日星期一。状态仍然没有变化。请问我什么时候可以收到货?

谢谢。

理查德·柯克
07961 424921
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-23T10:19:30.866934

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | GB InTransit Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T03:16:57Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322716886). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-22
停更天数:1
查看物流文本
Number:  JD0002234322716886
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-22 01:00 GB InTransit Custom clearance completed
2026-03-21 11:30 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-21 11:30 GB Parcel arrives at Airport Parcel Arrival
2026-03-20 20:25 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-20 20:25 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-19 16:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-19 16:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-19 13:00 Customs declaration completed
2026-03-18 02:06 YODEL We have your parcel. Please check back for updates
2026-03-18 02:06 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-18 01:08 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-17 18:57 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-17 18:57 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-17 15:48 DONGGUAN Depart from facility to service provider
2026-03-17 02:30 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-16 19:49 DONGGUAN Shipment arrived
2026-03-16 02:29 ALFRETON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-15 12:30 Parcel information received
2026-03-15 12:30 Parcel Data Received
======================================
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