Case #1690

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1679

物流单号：IT966410500GB

店铺：Avi-英国

产品：训狗项圈

金额：119.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-03-21

更新天数：2天

状态摘要

Delivered | days_update=2 | Delivered Delivered

查看物流详细信息

Number:  IT966410500GB
Package status:  Delivered (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-21 21:17 Delivered Delivered
2026-03-21 17:47 Out for Delivery
2026-03-21 17:47 DeliveryReady Out for Delivery
2026-03-21 09:10 Shipment Data Processed
2026-03-21 08:45 InTransit Shipment Received in Depot
2026-03-21 08:45 Shipment Received in Depot
2026-03-20 12:25 InTransit Shipment Received in Depot
2026-03-20 12:25 Shipment Received in Depot
2026-03-19 05:44 Custom clearance completed
2026-03-19 05:44 InTransit Custom clearance completed
2026-03-19 05:32 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-19 05:32 Parcel arrives at Airport Parcel Arrival
2026-03-19 05:32 Parcel arrives at Airport, Parcel Arrival
2026-03-18 17:48 Shipment Announced
2026-03-18 17:48 InTransit Shipment Announced
2026-03-18 16:58 Departed Hub
2026-03-18 16:58 InTransit Departed Hub
2026-03-18 16:58 Shipment Announced
2026-03-18 06:53 Parcel is leaving Airport Parcel Leaving Port
2026-03-18 06:53 Parcel is leaving Airport, Parcel Leaving Port
2026-03-18 06:53 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-17 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-15 16:40 InTransit Customs declaration completed
2026-03-15 16:40 Customs declaration completed
2026-03-15 09:28 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-14 20:59 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-14 20:59 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-14 15:49 DONGGUAN Depart from facility to service provider
2026-03-14 11:32 DONGGUAN Shipment arrived
2026-03-13 13:52 Parcel Data Received
2026-03-13 11:04 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=2 | Delivered Delivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-23T03:16:57Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情