Case #1700

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1115

物流单号：JD0002234322670723

店铺：Oak-英国

产品：除湿机-英规

金额：169.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-03-21

更新天数：2天

状态摘要

Delivered | days_update=2 | TRURO SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)

查看物流详细信息

Number:  JD0002234322670723
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-21 20:26 TRURO SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)
2026-03-21 19:51 TRURO SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 11:29 - 13:29)
2026-03-21 19:51 TRURO SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-21 16:04 TRURO SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-21 16:04 TRURO SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-20 20:38 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-20 20:38 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-18 20:39 Custom clearance completed
2026-03-18 20:39 InTransit Custom clearance completed
2026-03-18 19:34 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-18 19:34 Parcel arrives at Airport Parcel Arrival
2026-03-18 04:23 Parcel is leaving Airport Parcel Leaving Port
2026-03-18 04:23 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-15 17:10 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-15 17:10 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-15 17:10 Customs declaration completed
2026-03-15 04:19 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-14 20:57 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-14 20:57 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-14 15:49 DONGGUAN Depart from facility to service provider
2026-03-14 13:41 DONGGUAN Shipment arrived
2026-03-14 02:03 YODEL We have your parcel. Please check back for updates
2026-03-13 02:27 TRURO SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-13 02:03 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-12 11:09 Parcel information received
2026-03-12 11:09 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=2 | TRURO SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-23T05:47:44Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情