工单 #45626

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创建:2026-03-23T02:16:31Z | 更新:2026-03-23T05:47:49Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#2892
物流单号:DOFR9010074174488HD
店铺:MC-法国
产品:M8翻译耳机-黑色
金额:109.0 EUR
物流信息
物流状态:Delivered
最新日期:2026-03-19
更新天数:4天
状态摘要
Delivered | days_update=4 | FR Delivered, Your shipment has been delivered successfully
查看物流详细信息
Number:  DOFR9010074174488HD
Package status:  Delivered (10 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-19 18:39 FR Delivered, Your shipment has been delivered successfully
2026-03-19 14:42 FR Your shipment is out for delivery
2026-03-19 13:15 FR Your shipment has arrived at the transit destination
2026-03-18 18:33 Compans InTransit, Your shipment is in process at sorting center
2026-03-18 18:33 Compans Your shipment is in process at sorting center
2026-03-17 20:30 FR Your shipment has been accepted by delivery carrier
2026-03-17 20:30 FR InTransit, Your shipment has been accepted by delivery carrier
2026-03-15 18:09 Custom clearance completed
2026-03-15 18:09 InTransit Custom clearance completed
2026-03-15 15:09 Parcel arrives at Airport, Parcel Arrival
2026-03-15 15:09 Parcel arrives at Airport Parcel Arrival
2026-03-15 15:09 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-13 19:56 Parcel is leaving Airport Parcel Leaving Port
2026-03-13 19:56 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 19:56 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-11 17:00 InTransit Customs declaration completed
2026-03-11 17:00 Customs declaration completed
2026-03-11 02:37 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 02:37 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:47 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 21:47 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 16:12 DONGGUAN Depart from facility to service provider
2026-03-10 16:02 DONGGUAN Shipment arrived
2026-03-08 14:30 Parcel information received
2026-03-08 14:30 Parcel Data Received
======================================
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AI历史分析结果

检测语言:fr
最新客户消息翻译
你好,

请问您能把法语使用说明书发给我吗?

谢谢

P. Heitz
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-23T10:19:38.063174

类型判断结果

多重操作列表:
告知顾客这是使用说明书,请查收,告知顾客没有法语版的使用说明书,只有通用英文版,顾客可以使用翻译软件 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=4 | FR Delivered, Your shipment has been delivered successfully
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T05:47:48Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Cher client,

Le manuel d'utilisation vous a été joint, veuillez le vérifier. Nous sommes désolés, pour le moment nous n'avons que la version anglaise générale, pas de version française. Vous pouvez utiliser un logiciel de traduction pour convertir le contenu en français. Si vous ne comprenez pas quelque chose pendant la lecture, n'hésitez pas à me le dire, je vous aiderai à l'expliquer plus en détail. Nous attendons vos retours et vous souhaitons une utilisation agréable.

Cordialement,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-19
停更天数:4
查看物流文本
Number:  DOFR9010074174488HD
Package status:  Delivered (10 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-19 18:39 FR Delivered, Your shipment has been delivered successfully
2026-03-19 14:42 FR Your shipment is out for delivery
2026-03-19 13:15 FR Your shipment has arrived at the transit destination
2026-03-18 18:33 Compans InTransit, Your shipment is in process at sorting center
2026-03-18 18:33 Compans Your shipment is in process at sorting center
2026-03-17 20:30 FR Your shipment has been accepted by delivery carrier
2026-03-17 20:30 FR InTransit, Your shipment has been accepted by delivery carrier
2026-03-15 18:09 Custom clearance completed
2026-03-15 18:09 InTransit Custom clearance completed
2026-03-15 15:09 Parcel arrives at Airport, Parcel Arrival
2026-03-15 15:09 Parcel arrives at Airport Parcel Arrival
2026-03-15 15:09 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-13 19:56 Parcel is leaving Airport Parcel Leaving Port
2026-03-13 19:56 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 19:56 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-12 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-11 17:00 InTransit Customs declaration completed
2026-03-11 17:00 Customs declaration completed
2026-03-11 02:37 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 02:37 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:47 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 21:47 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 16:12 DONGGUAN Depart from facility to service provider
2026-03-10 16:02 DONGGUAN Shipment arrived
2026-03-08 14:30 Parcel information received
2026-03-08 14:30 Parcel Data Received
======================================
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