Case #1710

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AI分析

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生成和发送

订单字段

姓名：晓琳

订单号：#2618

物流单号：0079350082809753511875

店铺：MC-西班牙

产品：M8翻译耳机-黑色

金额：109.0 EUR

物流信息

物流状态：Exception

最新日期：2026-03-18

更新天数：5天

状态摘要

Exception | days_update=5 | Devolución,Tu envío está volviendo a su origen.

查看物流详细信息

Number:  0079350082809753511875
Package status:  Exception (31 Days)
Country:  CN -> ES
VYANG 维央:
2026-03-18 20:33 Devolución,Tu envío está volviendo a su origen.
2026-03-18 20:33 Returned Devolución,Tu envío está volviendo a su origen.
2026-03-18 17:01 Pendiente de extracción
2026-03-03 16:02 Estacionado ubicado
2026-03-03 16:02 DeliveryFailed Estacionado ubicado
2026-03-03 15:07 Envío estacionado
2026-03-03 15:07 Reparto fallidoLo sentimos.No hemos podido realizar la entrega de tu envío.Los datos de la dirección de entrega son insuficientes o incorrectos
2026-03-03 15:07 Reparto fallido,Lo sentimos.No hemos podido realizar la entrega de tu envío.Los datos de la dirección de entrega son insuficientes o incorrectos
2026-03-03 12:12 InTransit Delegación destino
2026-03-03 12:12 Delegación destino
2026-03-02 14:46 InTransit Delegación de tránsito,Te entregaremos tu envío lo antes posible.
2026-03-02 14:46 Delegación de tránsitoTe entregaremos tu envío lo antes posible.
2026-03-02 14:46 Delegación de tránsito,Te entregaremos tu envío lo antes posible.
2026-02-28 22:56 Recepción provisional
2026-02-28 22:56 InTransit Recepción provisional
2026-02-28 16:28 Custom clearance completed
2026-02-28 02:36 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-28 02:36 Parcel arrives at Airport Parcel Arrival
2026-02-28 02:36 Parcel arrives at Airport, Parcel Arrival
2026-02-26 12:34 Parcel is leaving Airport, Parcel Leaving Port
2026-02-26 12:34 Parcel is leaving Airport Parcel Leaving Port
2026-02-26 12:34 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-25 18:32 InTransit Customs declaration completed
2026-02-25 18:32 Customs declaration completed
2026-02-25 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-25 01:40 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-25 01:40 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-24 22:47 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-24 22:47 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-24 16:17 DONGGUAN Depart from facility to service provider
2026-02-23 17:31 DONGGUAN Shipment arrived
2026-02-20 23:13 Manifestado,Ya tenemos todos los detalles de tu envío.
2026-02-20 23:13 ManifestadoYa tenemos todos los detalles de tu envío.
2026-02-20 23:13 Parcel information received
2026-02-20 23:13 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

感谢您愿意耐心等待，我们也会时刻关注包裹的去向，查看包裹是否被退回 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Exception | days_update=5 | Devolución,Tu envío está volviendo a su origen.

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-25T06:57:04Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your patience. We are tracking the whereabouts of your package in real-time and keeping an eye out for any returns. We will continue to monitor the situation and will notify you immediately as soon as there is any update. We look forward to bringing you good news soon.

Best regards,
Lin

物流详情