工单 #36053

返回工单列表
创建:2026-03-23T02:16:35Z | 更新:2026-03-25T08:07:40Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#8890
物流单号:4PX3002503554384CN
店铺:S-美国
产品:黑色GPS手表
金额:189.0 USD
物流信息
物流状态:Delivered
最新日期:2026-02-19
更新天数:32天
状态摘要
Delivered | days_update=32 | Lake Oswego, OR 97035 Delivered. Position: receptionist
查看物流详细信息
Number:  4PX3002503554384CN
Package status:  Delivered (6 Days)
Country:  CN -> US
VYANG 维央:
2026-02-19 12:32 Lake Oswego, OR 97035 Delivered. Position: receptionist
2026-02-19 06:20 Lake Oswego, OR 97035 Out for Delivery
2026-02-17 14:58 Torrance, CA 90501 Processing at Designated Facility
2026-02-17 11:10 In transit it's progressing through Post network
2026-02-17 11:10 In transit, it's progressing through Post network
2026-02-17 10:15 Customs clearance agent received the shipment in destnation country.
2026-02-17 10:15 Customs clearance agent received the shipment in destnation country.
2026-02-16 14:56 Departure from the original airport
2026-02-16 14:42 Arrival to the destination airport
2026-02-16 08:54 Released from customs: customs cleared.
2026-02-16 01:00 Hand over to airline.
2026-02-15 06:33 Nancheng Depart from facility to service provider.
2026-02-14 22:33 Nancheng Shipment arrived at facility and measured.
2026-02-14 22:29 Nancheng Shipment arrived at facility and measured.
2026-02-14 22:29 Nancheng Shipment picked up.
2026-02-14 17:54 DONGGUAN Depart from facility to service provider
2026-02-14 06:29 Torrance, CA 90501 Shipping Label Created
2026-02-13 20:21 DONGGUAN Shipment arrived
2026-02-13 10:08 Parcel information received
2026-02-13 10:08 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:en
最新客户消息翻译
我确认
雅虎邮箱:搜索、整理、征服
对话统计
总消息:9 条 | 客户:5 条 | 客服:4 条 | 下轮次:5
解析时间:2026-03-25T15:11:31.153112

类型判断结果

多重操作列表:
安排退款 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=32 | Lake Oswego, OR 97035 Delivered. Position: receptionist
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T08:07:39Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hi,
We've processed a refund of USD 56.70 for your order 8890 You should receive it within 5-10 business days. Please let us know if you don't receive it by then.
Thanks for your understanding.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-02-19
停更天数:32
查看物流文本
Number:  4PX3002503554384CN
Package status:  Delivered (6 Days)
Country:  CN -> US
VYANG 维央:
2026-02-19 12:32 Lake Oswego, OR 97035 Delivered. Position: receptionist
2026-02-19 06:20 Lake Oswego, OR 97035 Out for Delivery
2026-02-17 14:58 Torrance, CA 90501 Processing at Designated Facility
2026-02-17 11:10 In transit it's progressing through Post network
2026-02-17 11:10 In transit, it's progressing through Post network
2026-02-17 10:15 Customs clearance agent received the shipment in destnation country.
2026-02-17 10:15 Customs clearance agent received the shipment in destnation country.
2026-02-16 14:56 Departure from the original airport
2026-02-16 14:42 Arrival to the destination airport
2026-02-16 08:54 Released from customs: customs cleared.
2026-02-16 01:00 Hand over to airline.
2026-02-15 06:33 Nancheng Depart from facility to service provider.
2026-02-14 22:33 Nancheng Shipment arrived at facility and measured.
2026-02-14 22:29 Nancheng Shipment arrived at facility and measured.
2026-02-14 22:29 Nancheng Shipment picked up.
2026-02-14 17:54 DONGGUAN Depart from facility to service provider
2026-02-14 06:29 Torrance, CA 90501 Shipping Label Created
2026-02-13 20:21 DONGGUAN Shipment arrived
2026-02-13 10:08 Parcel information received
2026-02-13 10:08 Parcel information received
======================================
Powered by www.17track.net.