Case #1721

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操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1265

物流单号：ZC52015660199

店铺：Son-美国

产品：睡眠耳机-白色

金额：89.0 USD

物流信息

物流状态：Delivered

最新日期：2025-12-13

更新天数：100天

状态摘要

Delivered | days_update=100 | WASHINGTON DC 20015 Delivered, In/At Mailbox

查看物流详细信息

Number:  ZC52015660199
Package status:  Delivered (17 Days)
Country:  CN -> US
VYANG 维央:
2025-12-13 11:17 WASHINGTON DC 20015 Delivered, In/At Mailbox
2025-12-13 06:57 WASHINGTON DC 20015 Out for Delivery
2025-12-13 06:57 WASHINGTON DC 20015 Out for Delivery, Expected Delivery by 9:00pm
2025-12-13 06:46 WASHINGTON DC 20066 Arrived at Post Office
2025-12-12 19:54 WASHINGTON DC DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-12 14:08 WASHINGTON DC DISTRIBUTION CENTER Arrived at USPS Regional Facility
2025-12-12 03:01 WARRENDALE PA DISTRIBUTION CENTER Departed USPS Regional Facility
2025-12-11 06:38 WARRENDALE PA DISTRIBUTION CENTER Arrived at USPS Regional Facility
2025-12-10 00:54 In Transit to Next Facility
2025-12-08 17:57 AVONDALE AZ 85323 In Transit, Arriving On Time
2025-12-08 16:03 In transit
2025-12-08 06:55 AVONDALE AZ 85323 Departed USPS Facility
2025-12-08 06:52 In Transit to Next Facility
2025-12-07 18:18 AVONDALE AZ 85323 Arrived at USPS Facility
2025-12-06 08:13 In transit
2025-12-04 16:06 Los Angeles USA In transit
2025-12-04 01:44 ARCADIA CA 91006 Shipping Label Created, USPS Awaiting Item
2025-12-02 15:31 Los Angeles USA Departed Los Angeles station
2025-12-02 13:14 Los Angeles USA Arrived at Los Angeles station
2025-12-02 12:30 Los Angeles USA Released from customs: customs cleared.
2025-12-02 05:15 Los Angeles USA Arrived at destination airport
2025-12-01 16:39 HK international airport Next stop Los Angeles Airport
2025-11-29 16:50 HK international airport Arrived at the International airport
2025-11-29 08:01 SHENZHEN Depart from facility to service provider
2025-11-28 06:08 SHENZHEN Packaged
2025-11-28 04:59 SHENZHEN Shipment arrived
2025-11-27 14:20 DONGGUAN Depart from facility to service provider
2025-11-26 19:09 DONGGUAN Shipment arrived
2025-11-24 18:27 Parcel information received
2025-11-23 11:42 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

安排退款 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=100 | WASHINGTON DC 20015 Delivered, In/At Mailbox

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-24T06:12:37Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Hi,
We've processed a refund of USD 17.80 for your order 1265 You should receive it within 5-10 business days. Please let us know if you don't receive it by then.
Thanks for your understanding.

Best regards,
Lin

物流详情